DIY Auto Parts Expert & Service Specialist

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 48,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro in the United States to support advanced DIY functions, assist customers with parts and service needs, and manage in-store and phone interactions. Strong automotive knowledge and parts lookup skills are required.

Valid driver’s license and ASE certification are preferred but not mandatory. The role emphasizes selling, inventory handling, and providing excellent customer service, with responsibilities including opening/closing duties and

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability and customer service focus.
• ASE certification preferred, not required.
• Must have a valid driver's license.
• Able to read safety rules and maintenance manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customers in-store and by phone.
• Meet personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder responsibilities including opening/closing duties.

Skills

GAS2 selling experience

Customer service excellence

Automotive parts knowledge

Parts sourcing & stocking

Diagnostics equipment testing

Safety knowledge

Spanish language

Education

ASE certification preferred

Valid driver's license

Tools

POS system

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro in the United States to support advanced DIY functions, assist customers with parts and service needs, and manage in-store and phone interactions. Strong automotive knowledge and parts lookup skills are required.

Valid driver’s license and ASE certification are preferred but not mandatory. The role emphasizes selling, inventory handling, and providing excellent customer service, with responsibilities including opening/closing duties and