DIY Auto Parts Specialist & Service Pro

Advance Stores Company Inc (500); United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States. The role requires expert knowledge of store systems, parts lookup, and automotive diagnostics to support DIY customers both in-store and by phone.

Responsibilities include driving sales, providing high-quality customer service, and managing basic DIY services such as battery installations and wiper replacements. A valid driver's license is required; ASE certification is preferred but not mandatory.

Qualifications

• 3–5 years of automotive parts experience.
• ASE certification preferred, but not required.
• Must have a valid driver’s license.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.

Skills

Parts knowledge

Sales experience

Customer service

Inventory management

Communication skills

Microsoft Word/Excel

Bilingual English/Spanish

Safety awareness

Education

ASE certification preferred

Valid driver’s license

Tools

POS systems

Inventory management software

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States. The role requires expert knowledge of store systems, parts lookup, and automotive diagnostics to support DIY customers both in-store and by phone.

Responsibilities include driving sales, providing high-quality customer service, and managing basic DIY services such as battery installations and wiper replacements. A valid driver's license is required; ASE certification is preferred but not mandatory.