DIY Auto Parts Expert & Service Pro

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert automotive parts knowledge and superior DIY customer support in a full-time role. The position emphasizes sales goals, parts identification, and use of store systems for efficient service.

Ideal candidates have 3–5 years in automotive parts, strong communication skills, and ASE certification is preferred but not required. Driver's license is required, and proficiency with Word/Excel is expected.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability and fulfillment of customer transactions.
• ASE certification preferred, but not required.
• Ability to read safety rules and parts catalogs.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge

Sales experience

Parts lookup systems

POS systems

Diagnostic equipment testing

Education

Valid driver's license

ASE certification preferred

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert automotive parts knowledge and superior DIY customer support in a full-time role. The position emphasizes sales goals, parts identification, and use of store systems for efficient service.

Ideal candidates have 3–5 years in automotive parts, strong communication skills, and ASE certification is preferred but not required. Driver's license is required, and proficiency with Word/Excel is expected.