DIY Auto Parts Expert & Service Pro

Advance Auto Parts Inc.; United States; On-site; USD 32,000 - 48,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY customer needs in a full-time store role. The position emphasizes parts knowledge, automotive system familiarity, and accurate identification within the store systems.

This role includes performing DIY services and applying strong customer service standards. The candidate should have 3–5 years of automotive parts experience, a valid driver's license, and ASE certification preferred.

Qualifications

• Experience in automotive parts sales or fulfillment
• Proven ability to meet sales and service objectives
• Familiarity with diagnostic equipment and DIY services

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Gas2 selling

Parts lookup

Customer service

Inventory awareness

Education

ASE Certification

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY customer needs in a full-time store role. The position emphasizes parts knowledge, automotive system familiarity, and accurate identification within the store systems.

This role includes performing DIY services and applying strong customer service standards. The candidate should have 3–5 years of automotive parts experience, a valid driver's license, and ASE certification preferred.