DIY Auto Parts Pro & Service Expert

Advance Stores Company Inc (500); United States; On-site; USD 34,000 - 46,000; Full time

Job summary

Advance Auto Parts, Inc. offers a Retail Parts Pro role that combines expert automotive knowledge with customer service excellence. This full-time position emphasizes in-store and phone-based DIY assistance, parts identification, and advanced use of store systems to fulfill customer needs.

Ideal candidates possess 3–5 years in automotive parts, a proven sales record, and a valid driver's license; ASE certification is preferred to support high-level service and diagnostics.

Qualifications

• 3–5 years of automotive parts experience required.
• Proven sales ability with past transactions.
• Must have a valid driver's license; ASE certification preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Assist in store inventory processes and back stock management.
• Maintain store cleanliness and safety, including floors and bathrooms.
• Handle key holder duties (open/close, task assignment).

Skills

GAS2 selling experience

Parts lookup systems

Customer service

Microsoft Excel

Communication skills

Safety knowledge

Education

ASE certification (preferred)

Valid driver's license

Tools

POS systems

Inventory management systems

Automotive parts catalogs

Job description

Advance Auto Parts, Inc. offers a Retail Parts Pro role that combines expert automotive knowledge with customer service excellence. This full-time position emphasizes in-store and phone-based DIY assistance, parts identification, and advanced use of store systems to fulfill customer needs.

Ideal candidates possess 3–5 years in automotive parts, a proven sales record, and a valid driver's license; ASE certification is preferred to support high-level service and diagnostics.