DIY Auto Parts Expert & Sales Pro

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY functions with store systems and auto knowledge. The role involves high-level parts sourcing, diagnosing basic issues, and helping customers both in-store and by phone.

Must have 3–5 years in automotive parts, a valid driver's license, and strong communication. ASE certification is preferred; the position is full-time and offers growth within a leading parts retailer.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability and customer service mindset.
• Must have a valid driver's license; ASE certification preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Skills

GAS2 selling experience

Advanced parts lookup

Safety knowledge

Customer service excellence

Problem solving

Communication in English

Education

ASE certification

Valid driver’s license

Tools

POS systems

Microsoft Excel

Microsoft Word

Parts lookup systems

Diagnostic equipment

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY functions with store systems and auto knowledge. The role involves high-level parts sourcing, diagnosing basic issues, and helping customers both in-store and by phone.

Must have 3–5 years in automotive parts, a valid driver's license, and strong communication. ASE certification is preferred; the position is full-time and offers growth within a leading parts retailer.