DIY Auto Parts Pro: Expert Sales & Service Lead

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 50,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions with expert knowledge of store systems, parts and automotive knowledge. The role involves high-level customer service, parts lookup, and ability to source from multiple channels.

The position is full-time and requires 3–5 years of automotive parts experience, ASE certification preferred, and a valid driver's license. Strong emphasis on problem-solving and operating inventory systems.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability in parts or automotive retail.
• Excellent knowledge of parts lookup and inventory.

Responsibilities

• Provide GAS2 selling experiences for DIY customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.

Skills

Gas2 selling

Customer service

Inventory systems

Parts lookup

Diagnostic equipment

ASE P2 awareness

Education

ASE certification preferred

Valid driver's license

Tools

Microsoft Word

Excel

POS system

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions with expert knowledge of store systems, parts and automotive knowledge. The role involves high-level customer service, parts lookup, and ability to source from multiple channels.

The position is full-time and requires 3–5 years of automotive parts experience, ASE certification preferred, and a valid driver's license. Strong emphasis on problem-solving and operating inventory systems.