Divy's Guest Services Attendant (Part-Time)

Imagine Children's Museum; Washington (District of Columbia); On-site; USD 16,000 - 21,000; Part time

Benefits offered by this job

Accrued sick time

Anniversary appreciation day

Free museum membership

Discounts

Museum perks

Job summary

Imagine Children's Museum is seeking a part-time Guest Services Attendant to facilitate POS transactions and food preparation at Divy’s Grab and Go. You will help create a welcoming atmosphere, assist with opening/closing tasks, and support guests on the 3rd floor.

The role requires comfort with a POS system, strong communication, and the ability to multitask across the kitchen, service counter, and Commons area. Must meet health standards and work weekends/evenings as needed.

Qualifications

• Customer service experience desired.
• Food service experience preferred.
• Current Washington State Food Handlers Card (Will provide access to state training if needed).

Responsibilities

• Create a guest-ready atmosphere at the service counter and 3rd floor Commons Area.
• Assist in daily opening and closing tasks.
• Support guests on the 3rd floor.
• Maintain a clean and safe Grab and Go area per museum and health standards.
• Collect Zip Code information.
• Perform other duties as assigned.

Skills

Customer service

Food service

POS system

Cash handling

Communication

Multi-tasking

Tools

POS system

Cash handling

Job description

Position Summary:The Guest Services Attendant works with the public by facilitating POS transactions and food preparation at Divy’s Grab and Go.

Essential Functions/Major Responsibilities:

• Creating a "guest ready" atmosphere at the service counter and throughout the 3rd floor Commons Area
• Assist in the daily opening and closing tasks – scheduled and as needed
• Support the needs of guests on the 3rd floor
• Maintain a clean and safe environment in the Grab and Go, this will include cleaning and maintenance that aligns with Museum and Snohomish County Health Department standards
• Collect Zip Code information
• Other miscellaneous duties as assigned

Requirements:

• A friendly and outgoing personality that thrives being in an active and vibrant work environment
• Comfortable working with active children and families and redirecting behavior as necessary
• Attention to detail, particularly regarding health and safety standards and expectations
• Good communication skills
• Comfortable using a POS system and basic cash handling
• Adaptable to multi-tasking between the kitchen, service counter and Commons area
• Ability to work in a fast-paced environment
• Ability to direct volunteers when needed
• Possess initiative and the ability to self-direct, not requiring continuous supervision
• Ability to adapt to changing conditions and assigned tasks throughout the workday
• Ability to work special events after hours
• Commitment to Imagine Children’s Museum Core Values

Education and/or Experience:

• Customer service experience desired.
• Food service experience preferred.
• Current Washington State Food Handlers Card (Imagine will provide access to state training, if needed)

Supervisory Responsibility: None

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee works in a typical interactive exhibit environment with moderate noise levels.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High level of public contact. Regularly required to stand and walk for long periods, climb ladders and stairs. Occasionally lift and or move up to 30 pounds. Speak and hear sufficiently to communicate clearly in person and in small groups. Ability to bend, carry, reach to the side, front and overhead, push, pull, walk, stand, twist and squat, grab, and squeeze are repetitive motions required of the position. Regularly exposed to moderate noise in and around the Grab and Go Kitchen and service counter. Occasionally exposed to small and/or enclosed spaces.

This is a part-time position, onsite in Everett. The pay is $20 an hour. The schedule is 15-20 hours per week, including weekends, and evenings as required.

All part-time employees receive accrued sick time, anniversary appreciation day, free museum membership, discounts, and other museum perks!