Divisional Data & Compliance Analyst (WellSky/HMIS)

The Salvation Army USA Western Territory; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking a Divisional Database and Compliance Associate to manage WellSky Community Services, HMIS, and related program platforms. You will lead user training, ensure data quality, and generate analytics to track client progress and outcomes to inform division decisions and funding requests.

Responsibilities include administering user accounts, facilitating data sharing, and supporting program monitoring and quality assurance.

Qualifications

• Bachelor's degree strongly preferred in relevant field.
• 2:1 experience-to-education ratio acceptable for degree substitute.
• Minimum of two years in databases/data management with client management databases and user training.
• Experience with WellSky Community Services and HMIS software preferred.
• Excellent written and verbal communication; customer service excellence.

Responsibilities

• Oversee and support WellSky Community Services database and program platforms.
• Create and manage user accounts, licensing, and ensure compliance with guidelines.
• Coordinate data-sharing between programs and HMIS systems; integrate Pathway of Hope case management.
• Support program monitoring, quality assurance, and reporting to inform decisions and funding requests.
• Plan and conduct training for new and current users; provide technical assistance and data entry accountability.
• Travel to Corps and programs as needed.

Skills

Communication

Multi-tasking

Organizational skills

Project management

Data analysis

Education

Bachelor's Degree in Database Management or Computer Science

Tools

WellSky

HMIS

MS Office

Excel

Job description

The Salvation Army USA Western Territory is seeking a Divisional Database and Compliance Associate to manage WellSky Community Services, HMIS, and related program platforms. You will lead user training, ensure data quality, and generate analytics to track client progress and outcomes to inform division decisions and funding requests.

Responsibilities include administering user accounts, facilitating data sharing, and supporting program monitoring and quality assurance.