Division Leader — Lab Operations & Growth

JM TEST SYSTEMS LLC; Mattoon (IL); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA with employer contribution

Paid time off and holidays

401(k) with company matching

Company-paid life insurance

Training and development opportunities

Growth opportunities

Job summary

JM Test Systems seeks a Division Manager for the Mattoon facility to lead the division’s people, operations, customers, and results.

You will oversee administrative, sales, and technical staff, manage daily lab operations, and own budgeting, pricing, and gross profit to drive growth and compliance with ISO 17025 standards.

Reporting to the COO, you’ll foster safety, quality, and customer satisfaction while building a high-performing team.

Qualifications

• High school diploma or equivalent.
• 3+ years in a supervisory or management role.
• Knowledge of ISO 17025 requirements for testing and calibration laboratories.
• Financial and business acumen: budgeting, forecasting, pricing, planning.
• Experience with enterprise software in a complex organization and core HR practices.
• Excellent communication, conflict resolution, and customer service skills; ability to lift up to 50 lbs.

Responsibilities

• Lead daily operations of the Mattoon lab and services.
• Own financial performance: budgets, pricing, gross profit, growth.
• Build and develop the team: hire, train, set goals, coach.
• Maintain safety and compliance with ISO 17025, NAIL, OSHA, NFPA 70E, ASME, ANSI, ASTM, IEEE.
• Protect measurement quality through housekeeping and environmental controls.
• Strengthen client relationships and resolve complaints.
• Drive continual improvement with leadership and team huddles.

Skills

Leadership

Communication

Coaching

Customer service

Education

Bachelor’s or associate’s degree or military training (preferred)

Tools

Enterprise software

HR practices

Job description

JM Test Systems seeks a Division Manager for the Mattoon facility to lead the division’s people, operations, customers, and results.

You will oversee administrative, sales, and technical staff, manage daily lab operations, and own budgeting, pricing, and gross profit to drive growth and compliance with ISO 17025 standards.

Reporting to the COO, you’ll foster safety, quality, and customer satisfaction while building a high-performing team.