District Service Manager – HVAC Growth & Leadership

Daikin Applied Americas; New Orleans (LA); On-site; USD 100,000 - 170,000; Full time

Job summary

Daikin Applied Americas in New Orleans seeks a District Service Manager to lead a service-focused district, drive revenue and operating income, and guide Account Managers in service, repairs, and turnkey projects. You will coordinate with sales, accounts, and solutions teams to hit objectives and uphold safety culture.

You will recruit, coach, and develop technicians and managers, manage assets and inventory, and ensure compliance with regulations while delivering strong customer outcomes.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 6+ years related experience and/or training within the commercial HVAC service industry or parallel industry.
• 4+ years of people leadership experience both direct and/or indirect.
• Leadership experience in Service, Sales, and Operations.
• Previous experience working with financial statements and managing P&L strongly preferred.

Responsibilities

• Develop business plans, strategies and objectives to ensure quotas and financial plans are met or exceeded.
• Develop plans and align work and resources so that customer needs, contractual obligations, and service work is completed within appropriate timeframes and meets quality expectations.
• Manage district P&L and deliver on financial goals (revenue and operating income).
• Lead Account Managers enabling growth in service and repair, complex turnkey, building automation and energy solution projects.
• Build and maintain rapport with internal and external business partners, including Manufacturer’s Reps, Equipment Sales Managers, National Accounts team, Solutions team to ensure sales objectives are communicated and achieved.
• Drive implementation of Daikin culture, including prioritization of safety and People-Centered Management, for the district.
• Provide leadership for the service team, including Service Coordinators, Account Managers, and Technicians.
• Coach and develop employees in order to maximize performance and potential.
• Manage performance through recognition, regular feedback, performance reviews and/or corrective action
• Recruit, interview, hire and ensure that training is provided for new employees to ensure that on-going training and skill development is encouraged and provided for all employees.
• Solicit and apply customer feedback (internal and external).
• Manage company assets and inventory to ensure proper cost control and operational efficiency.
• Ensure that the local office is compliant with all federal, state and local legal regulations and statutes, including prevailing wage, legal posting requirements, and safety regulations.

Skills

Leadership experience

People management

Service leadership

Sales & Operations leadership

Education

Bachelor’s Degree or equivalent experience

Job description

Daikin Applied Americas in New Orleans seeks a District Service Manager to lead a service-focused district, drive revenue and operating income, and guide Account Managers in service, repairs, and turnkey projects. You will coordinate with sales, accounts, and solutions teams to hit objectives and uphold safety culture.

You will recruit, coach, and develop technicians and managers, manage assets and inventory, and ensure compliance with regulations while delivering strong customer outcomes.