District Service Manager — Fleet Readiness & Ops

Mustang Cat; Houston (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Tuition reimbursement

Career growth

Job summary

Mustang Rental Services is seeking a District Service Manager to lead service operations across Houston-area branches. You will drive fleet readiness, technician productivity, and uptime while managing multiple locations for a fast-paced rental fleet.

The role requires strong leadership and experience in equipment maintenance, work orders, and safety standards. This position offers growth opportunities within Mustang Rental Services and a focus on delivering reliable service to customers.

Qualifications

• 7+ years of equipment service experience.
• 3+ years of service leadership experience.
• Experience leading technicians and service operations in a fast-paced environment.
• Strong understanding of equipment maintenance, repair processes, work order management, and preventive maintenance.

Responsibilities

• Lead day-to-day service operations across multiple branch locations.
• Monitor open work orders, preventive maintenance compliance, and overall fleet readiness.
• Drive technician productivity, labor efficiency, and effective workload management.
• Manage service staffing needs and workforce planning.
• Conduct branch service reviews and evaluate operational performance.
• Monitor unavailable equipment and implement recovery plans to reduce downtime.
• Ensure compliance with established service processes and safety standards.
• Partner closely with Branch Managers to prioritize repairs and maximize fleet availability.
• Assist with customer escalations requiring technical or service leadership support.
• Support the training, coaching, and development of service supervisors and technicians.
• Identify opportunities to improve service execution, productivity, and equipment turnaround time.

Skills

Equipment service

Service leadership

Multi-location leadership

People management

Fleet maintenance

Communication

Job description

Mustang Rental Services is seeking a District Service Manager to lead service operations across Houston-area branches. You will drive fleet readiness, technician productivity, and uptime while managing multiple locations for a fast-paced rental fleet.

The role requires strong leadership and experience in equipment maintenance, work orders, and safety standards. This position offers growth opportunities within Mustang Rental Services and a focus on delivering reliable service to customers.