District Retail Manager – Multi-Store Growth Leader

RedLion Mobile; New York (NY); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Uncapped commission

Medical, dental, vision, 401(k)

Paid training and onboarding

Vacation, sick, and personal time off

Employee growth & rewards programs

Job summary

RedLion Mobile is hiring a Retail District Manager to oversee multiple Brookyn-area stores, driving revenue growth, customer satisfaction, and operational excellence. This full-time role requires leadership across districts, with travel within the market and a competitive compensation package.

The position emphasizes coaching Store Managers, achieving sales targets, and maintaining brand standards while delivering a top-tier customer experience across the retail network.

Qualifications

• Bachelor’s degree in business or related field or equivalent professional experience.
• 5+ years of experience in multi-unit retail management, preferably in wireless, cable, or consumer electronics.
• Demonstrated achievement in boosting sales growth and managing high-performing teams effectively.
• Strong communication, analytical, and problem-solving skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and reporting/analytics tools.
• Familiarity with wireless/telecom industry terminology.
• Ability to work a flexible schedule including weekends and holidays.
• Willingness to travel throughout the market; valid driver’s license required if operating company or fleet vehicles.

Responsibilities

• Oversee the sales and operational performance of multiple retail locations within an assigned district.
• Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.
• Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results.
• Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture.
• Provide ongoing coaching, feedback, and professional development to improve team performance and career growth.
• Partner with internal teams to deliver effective sales enablement, product training, and leadership development programs.
• Ensure all locations follow company policies and procedures including cash handling, inventory management, and merchandising standards.
• Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.
• Serve as the main point of contact between field teams and corporate departments to ensure alignment on business priorities and initiatives.
• Promote a customer-first mindset and ensure high Net Promoter Scores (NPS) across all stores.
• Champion consistent customer experience by leading with best practices and ensuring issue resolution processes are followed.

Skills

Strong communication

Analytical skills

Problem solving

MS Word

MS Excel

PowerPoint

Reporting tools

Wireless/telecom terminology

Travel readiness

Driver's license

Education

Bachelor’s degree in business or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Reporting/analytics tools

Job description

RedLion Mobile is hiring a Retail District Manager to oversee multiple Brookyn-area stores, driving revenue growth, customer satisfaction, and operational excellence. This full-time role requires leadership across districts, with travel within the market and a competitive compensation package.

The position emphasizes coaching Store Managers, achieving sales targets, and maintaining brand standards while delivering a top-tier customer experience across the retail network.