District Operations Training Lead & OSS Mentor

ATI Health; Mesa (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

ATI Health is seeking a Lead Operations Support Specialist in Mesa, Arizona, focused on onboarding, training, and mentoring Operations Support Specialists. This role involves leading training for multiple OSSs and assisting in various district projects.

The ideal candidate will have experience in healthcare settings and possess excellent customer service skills. Key responsibilities include training OSSs on patient care support and coordinating staffing needs across clinics. Join us for a rewarding career supporting patient care!

Qualifications

• You must be 18+ years old to apply.
• 2 or more years as a PT Aide or technician and/or administrative healthcare setting.
• 2 or more years in sports performance/training.

Responsibilities

• Train new OSSs on patient care support.
• Mentor OSSs and support district operations.
• Coordinate district rehab staffing assignments.
• Perform OSS duties in the clinic as needed.
• Assist in district or regional projects.

Skills

Proficient in exercise form/instruction

Proficient in patient scheduling

Proficient in patient intake

Strong customer service skills

Emerging problem-solving capabilities

Coaches, trains and mentors OSS I & IIs

Adaptable and agile

Education

High school diploma or GED

Associate’s degree in Health care or core sciences

Job description

ATI Health is seeking a Lead Operations Support Specialist in Mesa, Arizona, focused on onboarding, training, and mentoring Operations Support Specialists. This role involves leading training for multiple OSSs and assisting in various district projects.

The ideal candidate will have experience in healthcare settings and possess excellent customer service skills. Key responsibilities include training OSSs on patient care support and coordinating staffing needs across clinics. Join us for a rewarding career supporting patient care!