District Operations Leader - Multi-Unit Food & Beverage

Dunkin'; Harvard (MA); Presencial; USD 95.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-demand pay (DailyPay)

Health, Dental & Vision

Paid Time Off

401K with matching

Bonus potential

Descripción de la vacante

Dunkin' is seeking a positive, experienced District Manager to lead operations across multiple restaurants, ensuring brand and franchise standards while engaging guests and employees.

You will direct daily district operations, manage budgets, drive sales, coach store managers, and ensure food safety and exceptional guest service. This is a full-time role based in Massachusetts with growth opportunities within a fast-paced team.

Formación

• Must be 21 years of age or older
• Must have a valid driver's license
• High School Diploma or GED
• 3+ year's multi-unit, high-volume, food and beverage management, QSR experience
• Previous food and beverage experience as a Restaurant, General; or Hospitality Manager
• Desire to be a team member within a growing organization
• A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task and resolve conflict
• Strong leadership abilities to successfully develop, manage and retain a team
• Excellent interpersonal skills to be an example in providing the highest level of customer service
• Strong organizational skills both tangible and administrative; Strong communication skills
• ServSafe and Food Allergen Awareness Certification preferred
• Ability to lift objects up to 50 lbs and able to stand for extended periods of time

Responsabilidades

• Manage and lead daily operations in the district, striving towards excellence and continual improvement
• Fiscal responsibility for the district; delegating and leading processes, meeting or exceeding sales goals, budgeting, marketing initiatives, cash handling, and analyzing financial reports to boost profitability
• Lead and develop a dedicated team; recruiting, interviewing, hiring, and motivating team members
• Continually train Store Managers; ensure scheduling understanding based on line balances, and food cost management through par levels, inventory, and waste tracking
• Communicate daily with team members; coach and provide feedback, hold bi-weekly team meetings, and enforce employment laws
• Maintain 100% Guest Satisfaction through exceptional service
• Ensure adherence to company policies including food safety, promotions, cash handling, loss prevention, attire, and attendance
• Ensure safety and security of team and guests; perform store-level preventative maintenance; address property/equipment needs
• Cover stores in manager's absence including staffing shortages, weekends and holidays as needed
• Be involved in the district’s community

Educación

High School Diploma or GED

Herramientas

ServSafe

Food Allergen Awareness

Descripción del empleo

Dunkin' is seeking a positive, experienced District Manager to lead operations across multiple restaurants, ensuring brand and franchise standards while engaging guests and employees.

You will direct daily district operations, manage budgets, drive sales, coach store managers, and ensure food safety and exceptional guest service. This is a full-time role based in Massachusetts with growth opportunities within a fast-paced team.