District Operations Leader: Growth & Equity

Public Storage; Bellevue (WA); Sur place; USD 105 000 - 121 000; Plein temps

Avantages offerts par ce poste

Stock program with dividends

401(k) with employer match

Paid time off

Monday through Friday schedule

Comprehensive healthcare programs

Internal promotional opportunities

Résumé du poste

Public Storage in Bellevue, WA is seeking a District Manager to lead a portfolio of self-storage locations with a focus on operational excellence, customer experience, and sales growth. You’ll recruit, coach and develop front-line teams, and translate company strategies into actions that improve performance.

This role emphasizes asset management, vendor relations, audits, and safety compliance, with relocation support for growth.

Qualifications

• Relocation: future relocation ability is very important for growth.
• Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in retail, service, hospitality or related industry.
• Proven track record of top tier performance.
• Experience managing operational audits and payroll budgets.
• Exceptional communication and time management skills.
• Proficient in MS Office (Excel, Word, PowerPoint and Outlook).
• Passion for sales and customer service excellence.
• Weekend availability by telephone.
• 5 work Saturday’s per year required during peak season.

Responsabilités

• Lead, Manage and Develop People, Brand Ambassador & Operational Excellence.
• Lead an Engaged Team: Recruit, motivate and retain a dedicated team of customer facing front line employees; Drive your team with effective communication and provide coaching on customer service and sales strategies.
• Brand Ambassador & Operational Excellence: Manage physical assets including repair and maintenance systems and processes, vendor management and cleaning standards; Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention; Conduct monthly property audits and ensure operational standards and safety compliance are met; Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management; Address customer inquiries and concerns promptly in a professional manner.
• Grow and Maintain a Robust Business: Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district; Communicate effectively with customers, colleagues and team-members.

Connaissances

Leadership

Team Development

Sales

Customer Service

Communication

Analytics

Coaching

MS Office

Formation

Bachelor's Degree preferred

Outils

MS Office

Description du poste

Public Storage in Bellevue, WA is seeking a District Manager to lead a portfolio of self-storage locations with a focus on operational excellence, customer experience, and sales growth. You’ll recruit, coach and develop front-line teams, and translate company strategies into actions that improve performance.

This role emphasizes asset management, vendor relations, audits, and safety compliance, with relocation support for growth.