District Manager - Sisters 2027

Oregon Forest Hospitality LLC; Bend, Sisters (OR, OR); On-site; USD 60,000 - 80,000; Full time

Job summary

Oregon Forest Hospitality LLC, dba Deschutes – Sisters- is seeking a District Manager to oversee a recreation area within the Deschutes National Forest, including campgrounds and day-use areas. Reports to General Manager and leads training, scheduling and maintenance to ensure high standards during the 2027 season.

You will supervise hosts, coordinate safety and compliance, and coordinate with agencies and the public while managing records and deposits.

Qualifications

• Strong customer service skills and ability to handle public contact.
• Strong verbal and written communication skills.
• Flexible, adaptable and resilient.
• Prior personnel management experience a plus; open to feedback.
• Willing to work a flexible, full-time schedule including evenings, weekends, holidays.
• Excellent judgement and decision-making; able to work with minimal supervision.
• Solid administrative abilities and money handling.

Responsibilities

• Oversees general operations within assigned area and ensures compliance with standards.
• Trains hosts and maintenance personnel and develops working relationships.
• Conducts training workshops including new hire orientation.
• Maintains relationships with staff, government agencies, and visitors.
• Handles visitor complaints and rules violations professionally.
• Troubleshoots and responds to situations and proposes operational improvements.
• Performs and supervises maintenance tasks and assists with fee collection and reporting.
• Maintains records of deposits and revenues and submits reports.
• Fills in for hosts during breaks and vacations.
• Maintains cleanliness of vehicles and equipment.
• Performs other related duties as assigned.

Skills

Customer service

Communication skills

Flexibility

People management

Learning mindset

Decision making

Administrative skills

Conflict resolution

Independence

Job description

Oregon Forest Hospitality LLC, dba Deschutes – Sisters- Working for Deschutes National Forest in Sisters offers the opportunity to help manage the forest’s scenic trails, campgrounds, and recreational areas, nestled in the stunning backdrop of the Cascade Mountains. Join our 2027 seasonal team working the ideal position for outdoor enthusiasts looking to support recreation while enjoying the beauty and serenity of one of Oregon's most picturesque regions.

We encourage applicants to reach out for more details about each campground’s unique offerings. Whether you're a seasoned outdoor professional or looking to start a new adventure, we’d love to hear from you!

Title: District Manager

Reports To: General Manager

Department: Operations

Summary:

The District Manager position is assigned to a selected recreation area (or cluster of smaller areas) within a larger recreation complex. This may include a large campground or day use area, or a cluster of campgrounds and use areas. The District Manager reports directly to an Operations/General Manager, and is responsible for training, scheduling, regular operations, facility maintenance, equipment use and care, tool use, care, and storage, within the assigned campground(s).

RESPONSIBILITES:

• Oversees the general operations within an assigned area; calls attention to any operational deficiencies to comply with Permit, Operating Plan and Company operating standards.
• Supervises and trains hosts and maintenance personnel according to established procedures and develops effective working relationships with same.
• Assists in conducting training workshops, including new hire orientation at the beginning of each season and ongoing safety tailgate meetings.
• Maintains a good working relationship with fellow employees, governmental agency representatives, and the visiting public.
• Handles visitor complaints and rules violations in a courteous and professional manner and seeks to resolve such situations quickly and effectively.
• Troubleshoots and responds to situations as they occur within permitted areas.
• Makes suggestions and recommendations to improve or streamline operations.
• Performs manual labor tasks and may perform or supervise certain construction and maintenance tasks; assists maintenance personnel in the performance of routine duties.
• Assists/participates in all phases of fee collection, facility and grounds maintenance tasks, and water and utility system testing as needed.
• Secures, processes and maintains all records pertaining to deposits and revenues, and submits reports as directed.
• Collects time cards and submits completed summaries to Operations Manager.
• Reports problems and any unsafe or hazardous conditions as they are discovered, and enforces rules according to Company customer service standards.
• Fills in for hosts during breaks, sick leaves and vacations.
• Maintains the cleanliness and general condition of assigned vehicles and equipment.
• Performs and assists with all other related duties as assigned.

REQUIREMENTS:

• Strong customer service skills; enjoys working in an environment of extensive public contact.
• Strong verbal and written communication skills.
• Flexible, adaptable and resilient.
• Prior personnel management experience a plus; open to feedback and possess a desire for continuous learning.
• Must be willing and available to work a flexible, full-time schedule, including regular evenings, weekends, holidays, and other hours as operational needs require.
• Possesses common sense and good judgement; able to make decisions within the boundaries of this position.
• Basic manual labor abilities, including an ability and willingness to clean and sanitize facilities with a variety of cleaning agents and chemicals.
• Willingness and ability to consistently move about the facility and occasionally lift 20+lbs.
• Excellent verbal and written communications skills.
• Solid administrative abilities and computer skills, including recordkeeping and money handling.
• Ability to effectively handle a variety of conflicts.
• Must be able to work with minimal supervision and be able to learn quickly and follow instructions accurately.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Eligible employees are offered health benefit. All hours worked will be paid.