District Manager, Security Services

GDI Services; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

GDI Services Inc US is seeking a District Manager to supervise security officers across a mixed portfolio, ensuring client satisfaction and on-time staffing across sites in the Northeast. You will travel as needed to support startups and emergencies while maintaining strong client relationships.

The role requires leadership experience in security, strong communication, and the ability to manage payroll, billing, and vendor coordination. A valid driver’s license is required.

Qualifications

• Experience in law enforcement, military or multi-building security leadership.
• Ability to meet deadlines and make sound decisions in stressful situations.
• Excellent attention to detail.
• Excellent verbal and written communication skills.
• High integrity and discretion required.
• Must have driver's license.

Responsibilities

• Plan, organize and direct a mixed portfolio of accounts to ensure services exceed client expectations.
• Maintain existing client relationships while promoting growth of new business within the market.
• Oversee staffing, recruitment, onboarding and assignment to client sites.
• Prepare weekly payroll and billing; proficient in spreadsheets.
• Travel to locations outside of district to assist with start up of new contracts and during emergencies.
• Coach site supervisors to improve performance and ensure post orders are followed.

Skills

Security leadership

Written communication

Time management

Attention to detail

Independent work

Driver's license

Job description

GDI Services provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we are able to offer unrivaled client experience and satisfaction.

This position requires supervision of Security Officers. You will be responsible for the planning, organization and direction of a mixed portfolio of accounts to ensure services exceed each client’s expectations. You will effectively maintain existing client relationships while promoting growth of new business within the market.

• On call 24/7. Phones, emails, and text are expected to be answered promptly, responding to emergencies without delay.
• Responsible for the execution of client contracts.
• Completion of district manager reports in the GDI Security Services reporting system.
• Responsible for developing professional relationships with clients.
• Timely response to client requests for meetings or other items they may need to be addressed.
• Regular site visits at various times of the week/weekend to ensure staffing is adequate, to ensure officer adherence to uniform requirements, post orderliness, and inspection of post orders to ensure the orders are up to date.
• Must be able to travel to locations outside of district to assist with the start up of new contracts.
• Maintain the staffing of security officers at all sites through posting ads, reviewing applicants, interviewing, onboarding, and assignment to client sites.
• Ensure officers are trained and able to execute site specific post orders.
• Coach site supervisors in areas that may need improvement.
• Lead by example in all aspects of the role of District Manager.
• Prepare weekly payroll and billing.
• Proficient in computer skills and programs utilizing spread sheets for payroll and billing.
• Must be eligible to obtain NY Security Officer licensing.
• Some overnight travel may be required. Must be able to travel within the Northeast Region of the US, and nationwide during emergencies and for national business needs such as site startups.
• Some knowledge of Union processes is desired, as several client locations are staffed by Union Members.

Qualifications:

• Experience in law enforcement, military or multi-building security leadership.
• Ability to meet deadlines and make sound decisions in stressful situations.
• Excellent attention to detail
• Excellent verbal and written communication skills
• Ability to show judgment and to work independently.
• High integrity and discretion required
• Must have driver's license

GDI, Inc. is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.