District Manager, Outdoor Recreation & Campgrounds

ExplorUS; Harrison Point (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Tennessee Valley Hospitality LLC, dba Skull Island- is seeking a District Manager for our recreation facilities. The role focuses on supervising operations, coordinating staff, and maintaining safety while delivering memorable guest experiences across multiple sites.

The position requires strong leadership, excellent communication, and a willingness to work flexible hours including evenings and weekends. Seasonally, this role supports training and ongoing operations to meet company standards.

Qualifications

• Strong customer service skills.
• Strong verbal and written communication skills.
• Flexible, adaptable and resilient.
• Prior personnel management experience a plus.

Responsibilities

• Oversees the general operations within an assigned area; calls attention to any operational deficiencies to comply with Permit, Operating Plan and Company operating standards.
• Supervises and trains hosts and maintenance personnel according to established procedures and develops effective working relationships with same.
• Assists in conducting training workshops, including new hire orientation at the beginning of each season and ongoing safety tailgate meetings.
• Maintains a good working relationship with fellow employees, governmental agency representatives, and the visiting public.
• Handles visitor complaints and rules violations in a courteous and professional manner and seeks to resolve such situations quickly and effectively.
• Troubleshoots and responds to situations as they occur within permitted areas.
• Makes suggestions and recommendations to improve or streamline operations.
• Performs manual labor tasks and may perform or supervise certain construction and maintenance tasks; assists maintenance personnel in the performance of routine duties.
• Assists/participate in all phases of fee collection, facility and grounds maintenance tasks, and water and utility system testing as needed.
• Secures, processes and maintains all records pertaining to deposits and revenues, and submits reports as directed.
• Collects time cards and submits completed summaries to Operations Manager.
• Reports problems and any unsafe or hazardous conditions as they are discovered, and enforces rules according to Company customer service standards.
• Fills in for hosts during breaks, sick leaves and vacations.

Job description

Tennessee Valley Hospitality LLC, dba Skull Island- is seeking a District Manager for our recreation facilities. The role focuses on supervising operations, coordinating staff, and maintaining safety while delivering memorable guest experiences across multiple sites.

The position requires strong leadership, excellent communication, and a willingness to work flexible hours including evenings and weekends. Seasonally, this role supports training and ongoing operations to meet company standards.