District Manager, New England

LOFT Outlet; Wrentham (MA); On-site; USD 106,000 - 130,000; Full time

Benefits offered by this job

Merchandise discount

Philanthropy opportunities

Medical, dental, vision insurance

Job summary

LOFT Outlet is seeking a District Manager to lead multiple stores across MA, NH, ME, NY, and CT. You will drive profitability by optimizing customer experience, product management, and people development, while ensuring district-wide compliance with merchandising and brand standards.

The role emphasizes developing talent, coaching store leaders, and enhancing performance through data-driven decision making.

Qualifications

• 5+ years of specialty retail experience.
• Multi-store management experience required.
• Enjoys coaching and developing talent.
• Must have strong people management skills.
• Technology proficient and a strong business acumen.
• Ability to travel and manage time between multiple store locations.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences across district stores.
• Inspire, educate, and coach associates to apply brand behaviors and create genuine connections.
• Foster an inclusive culture where everyone feels welcome and engaged.
• Oversee all people management functions, including recruiting, hiring, and developing diverse management talent.
• Conduct regular store visits to assess operations and provide guidance to management.
• Educate store management on marketing initiatives, product placement, lifestyle concepts, and product knowledge.
• Build a strong operational dynamic with store managers to achieve goals and standards.
• Ensure all stores maintain high merchandising and operational standards.
• Oversee product management directives including pricing strategy execution.
• Analyze business reporting and develop strategies to maximize performance.
• Promote community involvement through company-sponsored events and philanthropy.

Skills

Multi-store management

People management

Coaching & development

Retail operations

Travel readiness

Technology proficiency

Job description

About usAbout the roleAs a District Manager, you will oversee the operations of Loft stores within MA, NH, ME, NY, CT. You will drive profitability across all stores by focusing on customer experience, business operations, product management, and talent development. In this leadership role, you’ll ensure the district runs smoothly and achieves its goals.The impact you can haveIn this role, you'll have the opportunity to:Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.Foster an inclusive culture for associates where everyone feels welcome and engaged.Oversee all people management functions, including recruiting, hiring, and developing diverse management-level talent for the district.Conduct regular store visits to assess operations and provide guidance to management.Educate store management on marketing initiatives, product placement, lifestyle concepts and product knowledge.Cultivate a strong operational dynamic with store managers to achieve goals.Ensure all stores in the district uphold the highest merchandising and operational standards.Oversee product management directives including execution of all pricing strategies.Analyze business reporting and develop strategies to maximize performance.Promote community involvement by supporting company-sponsored events and philanthropic initiatives.What you’ll bring to the role5+ years of specialty retail experienceMulti-store management experience requiredEnjoys coaching and developing talentMust have strong people management skillsTechnology proficient and a strong business acumenAbility to travel and manage time appropriately between multiple store locationsBenefitsYou will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.A culture of giving back – local volunteer opportunities, annual donation and volunteer matching to eligible nonprofit organizations, plus philanthropic activities to support our communities*Medical, dental, vision insurance & 401(k)*Time off – paid time off and holidays**Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role..Location:Field Mgmt-District 154 ATF/LOS-ANN-Agawam, MA 01001Position Type:Regular/Full timePay Range:$106,000.00 - $130,000.00 USDEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.