District Manager: Multi-Unit Retail Leader, 50% Travel

MERS / Missouri Goodwill Industries; Kansas City (MO); On-site; USD 83,000 - 123,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision benefits

Voluntary Life and AD&D Insurance

403(B) Retirement on date of hire

403(B) Retirement + Employer Match

401(A) Retirement

PTO accrual

Paid holidays

Flexible schedules

Job summary

MERS / Missouri Goodwill Industries is seeking an energetic District Manager to join our Retail Management team. The role requires 50% travel and offers a salary of $83,000 plus bonus potential up to $40,000, plus comprehensive benefits.

The successful candidate will lead multi-store operations, drive sales, and uphold our mission, values, and quality standards. Responsibilities include coaching staff, conducting audits, analyzing performance, and ensuring excellent donor and shopper experiences

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• 5+ years of Retail Management experience required; multi-unit preferred.
• Valid driver’s license and auto insurance in MO, KS, or IL required.
• Excellent interpersonal and communication skills including customer service, conflict resolution, and change management.
• Leadership skills with ability to motivate, set goals, and make decisions.
• Ability to motivate and lead employees and hold them accountable.

Responsibilities

• Achieve sales and production quotas for all stores.
• Visit stores regularly to guide staff and monitor performance.
• Analyze departmental reports to assess trends and propose improvements.
• Conduct quarterly store audits for pricing, safety, and appearance.
• Model company values and uphold safety, ethics, and quality.
• Provide excellent service to donors and shoppers; de-escalate issues quickly.
• Coach staff and address performance; discipline when needed.
• Identify and develop employees for advancement.
• Participate in meetings to coordinate activities and procedures.
• Safeguard company property and information from harm or theft.
• Assist HR or Risk Management with investigations as needed.
• Follow all agency policies and drive process improvements.
• Provide store coverage as needed due to vacations or terminations.
• Other duties as assigned.

Skills

Interpersonal skills

Communication skills

Conflict resolution

Change management

Leadership

Decision making

Goal setting

Problem solving

Motivate and lead teams

Accountability

Education

High School Diploma/GED

Bachelor's degree preferred

Job description

MERS / Missouri Goodwill Industries is seeking an energetic District Manager to join our Retail Management team. The role requires 50% travel and offers a salary of $83,000 plus bonus potential up to $40,000, plus comprehensive benefits.

The successful candidate will lead multi-store operations, drive sales, and uphold our mission, values, and quality standards. Responsibilities include coaching staff, conducting audits, analyzing performance, and ensuring excellent donor and shopper experiences