District Manager / Multi-Unit Leader

Dunkin' - Franchisee Of Dunkin Donuts; Paramus (NJ); Sur place; USD 70 000 - 90 000; Plein temps

Résumé du poste

Ontario Trillium Foundation is looking for a District Manager / Multi-Unit-Leader (MUL) in Paramus, New Jersey. This role involves leading, coaching, and directing approximately 5-8 restaurants, ensuring they meet operational standards and provide excellent guest service. Responsibilities include recruiting restaurant managers, analyzing sales, developing business plans, and engaging with the Dunkin’ Brands Field Operations team. A focus on training and meeting brand standards is essential. This role is critical for optimizing sales and profitability in the portfolio.

Qualifications

• Able to perform all duties of restaurant team members and restaurant managers.
• Understand local marketing area and competitor trends.
• Drive sales, improve profitability and guest satisfaction.

Responsabilités

• Provide leadership, coaching and direction to approximately 5-8 restaurants.
• Ensure all restaurants meet Brand operational and food safety standards.
• Recruit, hire, onboard and develop restaurant managers.

Description du poste

Hiring Immediate!

A District Manager / Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.

Responsibilities Include:

• Able to perform all duties of restaurant team members and restaurant managers
• Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards
• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability
• Understand local marketing area and competitor trends
• Establish sales and service goals with franchise owners and restaurant managers
• Provides great guest service and resolves issues
• Lead team meetings
• Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives
• Ensure that restaurants correctly execute new products and processes in a marketing window
• Develop business plans for their portfolio and develop action plans with franchise owners.
• Drive a clear vision and clearly communicates to the team
• Engages with Dunkin’ Brands Field Operations team as appropriate

Management Responsibilities Include:

• Recruit, hire, onboard and develop restaurant managers
• Plan, monitor, appraise and review restaurant employee performance
• Manage and coordinate the Restaurant Management team to support their restaurant performance & execution
• Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction