Multi Unit Restaurant Manager

Baskin-Robbins; Boca Raton (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus

Car Allowance

Phone Allowance

Healthcare

Vision

Dental

Job summary

Baskin-Robbins seeks a Multi Unit Restaurant Manager to provide leadership and direction to a portfolio of restaurants, coaching Restaurant Managers to achieve Brand standards, guest satisfaction, and profitability.

You will analyze sales, develop plans with franchise owners, and lead trainings on marketing windows, new products, and brand initiatives across 5–8 locations.

Qualifications

• 3 years of multi-unit or similar experience in retail, restaurant or hospitality.
• Fluent in spoken and written English.
• Basic math and financial management.
• College degree preferred.

Responsibilities

• Lead and support restaurant managers to ensure Brand standards and operations across portfolio.
• Analyze sales and drive improvements in operations, execution and profitability.
• Develop business plans and action steps with franchise owners.
• Deliver training to restaurant managers on topics like marketing windows, LTOs and Brand initiatives.
• Ensure new products and processes are correctly executed within marketing windows.

Skills

Multi-unit leadership

Analytical skills

Guest service focus

Team coaching

Language: English

Education

College degree preferred

Tools

Basic computer skills

Job description

Position Title: Multi Unit Restaurant Manager

Generally Reports To: Franchisee/District Manager/Director of Operations

A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.

Responsibilities Include:

• Able to perform all duties of restaurant team members and restaurant managers
• Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards
• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability
• Understand local marketing area and competitor trends
• Establish sales and service goals with franchise owners and restaurant managers
• Provides great guest service and resolves issues
• Lead team meetings
• Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives
• Ensure that restaurants correctly execute new products and processes in a marketing window
• Develop business plans for their portfolio and develop action plans with franchise owners.
• Drive a clear vision and clearly communicates to the team
• Engages with Dunkin’ Brands Field Operations team as appropriate

Management Responsibilities Include:

• Recruit, hire, onboard and develop restaurant managers
• Plan, monitor, appraise and review restaurant employee performance
• Manage and coordinate the Restaurant Management team to support their restaurant performance & execution
• Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction

Education/Experience:

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality
• College degree preferred

Key Competencies

• Strong analytical skills and business acumen
• Works well with others in a fun, fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and embrace change
• Guest focused
• Ability to train and develop a team
• Time management
• Problem solving
• Motivating others

Employee Perks

• Bonus
• Car Allowance
• Phone Allowance
• Additional Perks: [Healthcare,Vision, Dental, Etc]