District Manager: Lead Teams, Elevate Customer Experience

Public Storage; Sacramento (CA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Healthcare

401(k) with employer match

Paid time off

Weekday work schedule

Job summary

Public Storage in Sacramento is seeking a Lead, Manage and Develop People, Brand Ambassador & Operational Excellence to lead an engaged frontline team responsible for customer service, sales and daily operations.

You will recruit, coach, and retain hourly staff; manage asset maintenance, vendor relationships, and audits; drive execution with analytics and a focus on safety, quality, and customer experience.

Qualifications

• Leadership and people management experience in front-line retail/service teams.
• Strong communication and coaching skills for customer service and sales strategies.
• Experience with operational audits, vendor management and asset upkeep.

Responsibilities

• Lead and recruit a high-performing customer-facing team.
• Coach staff on customer service and sales techniques; drive engagement.
• Oversee maintenance, audits and safety compliance of properties.

Skills

Leadership

People management

Customer service

Sales strategies

Communication

Analytics

Education

Bachelor's degree preferred

Tools

MS Office

Job description

Public Storage in Sacramento is seeking a Lead, Manage and Develop People, Brand Ambassador & Operational Excellence to lead an engaged frontline team responsible for customer service, sales and daily operations.

You will recruit, coach, and retain hourly staff; manage asset maintenance, vendor relationships, and audits; drive execution with analytics and a focus on safety, quality, and customer experience.