District Manager: Lead Branch Ops & Growth

WAC-NM World Finance Corporation of New Mexico; New Mexico; On-site; USD 70,000 - 95,000; Full time

Job summary

World Finance in the United States is seeking a District Manager to oversee assigned offices and ensure operations meet policies and performance standards.

This role requires interviewing, hiring and training associates, managing turnover, enforcing underwriting procedures, and maintaining branch safety, audits, and documentation. The position involves national travel up to 10% and frequent in-person visits.

Qualifications

• Must be able to perform each essential duty satisfactorily.
• Knowledge of Microsoft Word and Excel.
• Ability to travel by car within an assigned district daily.
• Ability to travel nationally up to 10% of the time (overnight stays and air travel).

Responsibilities

• Interviewing, hiring and training new associates.
• Develop managerial reserve and potential supervisor candidates.
• Maintain turnover at acceptable levels (less than 30% for general associates and less than 20% for managers).
• Enforce adherence to policy and underwriting procedures.
• Ensure district-wide compliance with company safety, security, and emergency procedures by monitoring branch adherence, reinforcing safe work practices and cash-handling controls, addressing identified risks or unsafe conditions, and ensuring incidents are reported and escalated in accordance with Company policies.
• Maintain internal audits to 80% satisfactory or better.
• Complete written office documentation monthly on each branch during regular visits to branches.
• Complete periodic written visitations.
• Keep expenses within acceptable ranges, not to exceed 3% growth per year in established branches.
• Continually develop knowledge of the company’s policies and procedures through constant study and review of the company’s Operations Manual, Associate Handbook, etc.
• Promote all products including Tax Preparation.
• Other duties may be assigned as required by the Vice President of Operations

Skills

Microsoft Word

Microsoft Excel

Travel ability

Education

Bachelor's degree preferred

Job description

World Finance in the United States is seeking a District Manager to oversee assigned offices and ensure operations meet policies and performance standards.

This role requires interviewing, hiring and training associates, managing turnover, enforcing underwriting procedures, and maintaining branch safety, audits, and documentation. The position involves national travel up to 10% and frequent in-person visits.