District Manager in Training

SpeeDee - A Plus Automotive; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Bonus based on performance

Employee discounts

Job summary

SpeeDee - A Plus Automotive in Charlotte, NC is seeking a District Manager in Training to grow into a multi‑unit leader. This hands‑on role trains you by running a store for 3–6 months and leading a team to deliver results.

Promotion to District Manager is earned by demonstrating store operations excellence, people development, and strong performance against KPIs, with opportunities for advancement.

Qualifications

• Hands-on leadership development role.
• Learn our POS system, processes, and operations by running a store for 3–6 months.
• Promotions to District Manager are earned by proven performance and strong leadership.

Responsibilities

• Lead store operations as in-training General Manager duties.
• Ensure locations open on time and properly staffed.
• Monitor daily KPIs and adjust to improve performance and labor control.
• Send daily recap emails detailing challenges, opportunities and wins.
• Recruit, hire, and develop a strong talent pipeline.
• Handle escalated customer concerns and warranty issues over $100.
• Maintain payroll accuracy and manage inventory within budget.

Skills

Leadership

Staff development

Customer service

Operations management

KPI monitoring

Tools

POS system

Job description

Benefits

• Health insurance
• Paid time off
• Training & development
• Bonus based on performance
• Employee discounts

Looking for people who want to make an impact and a difference in a growing company.

A Plus Automotive was founded in 2019 with a clear vision: to build a profitable business by creating a positive employee experience, so that every team member is passionate about delivering a customer experience that exceeds expectations.

We are seeking a District Manager in Training (DMT) who is ready to grow into a multi-unit leadership role and help drive that vision forward.

Position Overview

This is a hands‑on leadership development role. Candidates will be required to learn our POS system, processes, and operations by running a store for 3–6 months. During this time, you will demonstrate your ability to lead a team, deliver results, and develop your replacement.

Promotion to a District Manager role is earned by proving you can successfully operate a location, build a strong team, and consistently deliver performance.

Key Responsibilities

• Perform all General Manager duties while in training
• Ensure all locations:
  • Open on time and operate until scheduled closing
  • Are properly staffed for business needs, including key roles (e.g., inspectors in NC locations)
• Monitor and manage daily KPIs, including mid‑day (1 PM) performance checks to ensure pacing toward goals
• Adjust operations as needed to improve performance and control labor
• Send a daily recap email summarizing:
  • Challenges addressed
  • Opportunities identified and action plans created
  • Wins achieved
• Submit a weekly goal improvement plan
• Act as a leader and motivator, maintaining a high level of energy, positivity, and engagement
• Hold team members accountable:
  • Recognize strong performance
  • Address missed expectations through coaching and corrective action
• Handle escalated customer concerns, claims, and warranties over $100
• Complete and manage all Personal Action Forms (PAFs) for employee changes
• Recruit, hire, and continuously build a strong talent pipeline
• Manage customer feedback and online reviews, responding professionally and taking action when needed
• Verify payroll accuracy weekly (Thursday):
  • Ensure timecards, breaks, and employee data are correct
• Manage inventory and approve orders within budget
• Maintain strong communication by responding to emails with professionalism and detail
• Build bench strength through cross‑training and succession planning
• Support and promote company initiatives, contests, and incentives
• Ensure all administrative tasks (payroll, bonuses, new hires, PAFs) are completed by Monday at 8 AM

Expectations

• Work 5 days / 55 hours per week in-store, while remaining engaged and available as needed
• Lead by example and build a team that enjoys their work and takes pride in performance
• Increase sales, control costs, and drive profitability
• Teach, train, coach, and motivate teams to achieve bonuses
• Delegate effectively and follow up to ensure execution
• Deliver consistent performance management
• Ensure an outstanding customer and employee experience

Core Strengths

• Strong leadership and conflict resolution skills
• Ability to listen, coach, and develop others
• Self‑motivated with the ability to work independently
• High level of accountability for people, performance, and results
• Strong communication and computer skills (Excel, email, text, Zoom)

Primary Focus

• Deliver an exceptional employee and customer experience
• Recruit and staff for growth while maintaining labor control
• Train and enforce adherence to processes and procedures
• Prevent and resolve customer issues and damage claims
• Achieve KPI targets:
  • Sales
  • Customer count
  • Payroll cost
  • Profitability
• Maintain a safe work environment for employees and customers

Secondary Focus

• Facility and equipment maintenance
• Store appearance and curb appeal
• Recruiting and hiring
• Fleet account growth and management
• Completion of online training

What Success Looks Like

For the Company

• Increased profitability and growth
• Lower turnover and stronger leadership retention
• Increased customer count

For Teammates

• More promotion opportunities
• Performance‑based raises and bonuses
• Job stability and career growth

For Customers

• Consistent, high‑quality service
• Trust that A Plus Automotive will always do the right thing

When Expectations Are Not Met

For the Company

• Lost business and declining performance
• Increased turnover and poor morale

For Teammates

• Fewer growth and earning opportunities
• Less enjoyable work environment

For Customers

• Reduced trust and satisfaction
• Longer wait times and inconsistent service

Career Growth Opportunity

This role is designed for individuals who want more than just a job—you want to make an impact, develop people, and grow a business.

Advancement to District Manager requires

• Successfully running a store during training
• Training and developing a capable replacement
• Demonstrating strong leadership and consistent results

If you’re ready to take ownership, lead from the front, and build something meaningful, we want to hear from you.

Let’s talk about the SpeeDee Service Difference

• Local Ownership – Most SpeeDee stores are locally owned. They’re run by families who service the automotive needs of other families in their communities.
• Quality Service – SpeeDee was built on a solid commitment to customer service.
• Training and Certification – SpeeDee owners hire ASE‑certified technicians for tune‑ups, mechanical work and other repairs. Advanced training is available through the SpeeDee Performance Certified program.
• Multi‑Point Courtesy Check and Service Review – Every time you bring your vehicle in for a 17‑Point Oil Change, we’ll also give you a multi‑point courtesy check and a service presentation as an added bonus.
• Free Top‑Off Service – To help keep your car running smoothly and safely, SpeeDee offers a free top‑off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune‑up service.
• Maintenance Records – If you’re not sure which services you need or which services you’ve already completed, don’t worry. We’ll keep track of your SpeeDee maintenance history and manufacturer’s recommended service schedule.
• Affordable Rates – Looking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost.
• You Decide – It’s our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today – no appointment necessary!