District Manager, Gulf Coast

Lilly Pulitzer; Naples (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Lilly Pulitzer in Naples, FL, is seeking a District Manager to lead multiple stores and drive profitable results while cultivating an exceptional customer experience. You will recruit, train and retain A+ talent, manage payroll and budgets, and develop future leaders as part of the Senior Leadership Team.

Travel up to 25% within your district, with 3 in-store days weekly, and flexibility to meet seasonal demands; strong leadership and communication are essential to align with Lilly Pulitzer

Qualifications

• A four-year college degree is required.
• At least 4+ years of experience supervising at least 7 stores in the women’s fashion or luxury retail industry, preferably with a lifestyle brand, are required.
• This experience must be in store operations.
• Full understanding of specialty retail, including business development, visual merchandising, and store operations.

Responsibilities

• Recruit, hire, train, and retain A+ talent.
• Operate profitable stores assigned in district.
• Ensure that each employee operates within our selling culture and store experience expectations.
• Deliver the highest level of excellence for our customer experience in our stores.
• Develop future leaders and identify candidates for a health bench of management.
• Collaborate effectively with key leaders and colleagues in the retail channel as well as those outside of the retail channel.
• Always operate consistently with our Core Values and Leadership Qualities.

Skills

Leadership

People management

Store operations

Budgeting

Education

Bachelor's degree

Tools

XStore

Tulip

Microsoft Office

Apple technology

Job description

District Manager

Reports to: Senior Director of Retail

Job Code: 10582

Brand Strategy

Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. Our Brand vision statement is: \"Create Your Sunshine, A Resort State of Mind\". Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

About the Position

The District Manager’s ultimate responsibility is to see that the stores assigned to their region district are profitable and well-staffed with A+ talent and are operating with an A+ consumer experience. The measure of doing this well will result in the achievement of the budgeted net sales, gross profit, and direct contribution of the district for the year. The District Manager must react to the business trends and do this in a manner that is consistent with the company’s Leadership Qualities and Core Values. The District Manager is part of the Senior Leadership Team, and as such is responsible for training and developing the company’s future leaders.

A day in the life…

• Recruit, hire, train, and retain A+ talent
• Operate profitable stores assigned in district
• Ensure that each employee operates within our selling culture and store experience expectations
• Deliver the highest level of excellence for our customer experience in our stores
• Develop future leaders and identify candidates for a health bench of management
• Collaborate effectively with key leaders and colleagues in the retail channel as well as those outside of the retail channel
• Always operate consistently with our Core Values and Leadership Qualities

Delivering Results

• Achieve or exceed Direct Contribution & Budgeted Net Sales
• Ability to effectively manage payroll
• Train, reinforce and utilize KPIs in daily conversations with stores
• Understand financial results, annual budget and utilization of information to impact business favorably
• Apply and foster strategic and critical thinking to the overall business and talent
• Have strong knowledge of product by season and develop strong productive relationships with Planning & Allocation to support store needs and trends

Client Experience & Store Culture

• Educate and reinforce the Lilly’s Resort Chic lifestyle
• Embrace, teach and implement the Lilly Pulitzer selling culture
• Inspire and hold teams accountable to deliver an exceptional in-store experience consistent with company culture
• Create an optimistic, high-energy store and district team leadership
• Conduct effective store walk throughs and train Store Managers to conduct the same
• Embrace, exhibit and uphold the Company’s Core Values and Core Leadership Qualities

Leadership

• Lead through adversity
• Win as a team mentality across all points of the company
• Keen oversight and financial management including control of payroll and expense budgets
• Enhance store culture by engaging with and inspiring others through Lilly Pulitzer’s Core Values and Core Leadership Qualities

Delegate divisions of responsibility (DOR) to achieve goals.

• Foster and encourage building teams and skills within those DORs.

Talent & Team Development

• Provide the team with actionable, regular and effective feedback
• Consistency in utilization of company training tools
• Create strong succession in store and company
• Have strong market knowledge and high expectations of SMs to be market savvy as well

Operational Excellence

• Create a strong line of communication with corporate partners and the Operating Committee as appropriate
• Collaborate effectively with cross functional partners and colleagues
• Maintain the integrity of the store inventory
• Maintain exceptional visual and operational standards as set by the Visual and Retail Operations teams

Qualifications for the Position

• A four-year college degree is required.
• At least 4+ years of experience supervising at least 7 stores in the women’s fashion or luxury retail industry, preferably with a lifestyle brand, are required.
• This experience must be in store operations.
• Full understanding of specialty retail, including business development, visual merchandising, and store operations.
• Ability to develop and maintain relationships with clients and colleagues.
• Superior written and verbal communication skills.
• Excellent problem solving and decision-making skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• High level of ownership and responsibility.
• Proficient in Microsoft & Apple technology.
• Prior knowledge of XStore & Tulip a plus.

Our Core Values:

The Lilly Way. Rooted in our bold, original, and inclusive brand outlook, these principles define how we do things The Lilly Way. We take pride in the pursuit of excellence. We create our own path. We become stronger together. We operate with integrity. We make the world a brighter place. We continuously improve. We have fun in the process Doing Our Part As a company we commit to corporate social responsibility. We believe in doing the right thing for our people, the places we work, and our planet. We believe in a respectful and inclusive workplace. We recognize the importance of serving the communities where our employees work and live. We are cognizant of the impact that our operations can have on the environment and actively explore and pursue environmentally-friendly processes throughout our business. This position is expected to contribute to the advancement of these principles.

A Little More to Know…

This position is classified as full-time salaried; it is exempt and is not eligible for overtime. This position is eligible for standard company benefits. Based on the District Manager’s location, this position requires a minimum of 25% travel to store locations within scope of responsibility. Further, the District Manager should spend a minimum of 3 days in-store per week. Additional domestic travel will be required in this position. Given the seasonality of the business, this position may require flexible, working hours, including nights, weekends, and holidays. This position will adhere to the Home Office Holiday time off policy but is required to be available as needed on holidays. This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities. This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook. This position is reviewed annually.

Equal Opportunity Statement

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.

U.S. EEOC: Know Your Rights

Lilly Pulitzer’s mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. It all started more than 65 years ago with a simple shift dress in Palm Beach, Florida and one incredible woman with the courage to find her joy and create her future. Today, Lilly Pulitzer provides a collection of authentic American Resort Wear inspired by our Palm Beach roots. Lilly Pulitzer can be found online and in over 60 company-operated retail stores, 70+ Signature Stores and major department stores nationwide.