District Manager: Growth Leader in Operations & Equity

Public Storage; Anaheim (CA); On-site; USD 112,000 - 128,000; Full time

Benefits offered by this job

Equity grant

Annual stock program

Paid time off

401(k) with employer match

Healthcare benefits

Internal promotions

Job summary

Public Storage is hiring a District Manager in California to lead a portfolio of multi-unit properties and drive exceptional customer experiences. You will recruit and coach frontline staff, oversee asset maintenance, and coach teams to reduce delinquencies while growing the district’s revenue using data analytics.

The role offers strong total compensation including base, annual stock program participation, and quarterly bonuses.

Qualifications

• Relocation: future relocation ability is very important for growth.
• Demonstrated leadership in building, developing and retaining high-performing teams in a retail, service, hospitality or related industry.
• Proven track record of top tier performance.
• Experience managing operational audits and payroll budgets.
• Exceptional communication and time management skills; proficient in MS Office (Excel, Word, PowerPoint and Outlook).
• Passion for sales and customer service excellence.
• Weekend availability by telephone.
• 6 work weekends (Saturday or Sunday, not both) per year required during peak season.
• Occasional travel required to other markets for support.

Responsibilities

• Lead an Engaged Team: Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees; Drive your team with effective communication and provide coaching on customer service and sales strategies.
• Brand Ambassador & Operational Excellence: Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance are met.
• Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
• Address customer inquiries and concerns promptly in a professional manner
• Grow and Maintain a Robust Business: Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
• Communicate effectively with customers, colleagues and team-members

Skills

Leadership

Communication

Time management

Sales orientation

Customer service excellence

Education

Bachelor's Degree preferred

Tools

MS Office

Job description

Public Storage is hiring a District Manager in California to lead a portfolio of multi-unit properties and drive exceptional customer experiences. You will recruit and coach frontline staff, oversee asset maintenance, and coach teams to reduce delinquencies while growing the district’s revenue using data analytics.

The role offers strong total compensation including base, annual stock program participation, and quarterly bonuses.