District Manager

TRI GAS & OIL CO INC; Pocomoke City (MD); On-site; USD 66,000 - 101,000; Full time

Job summary

TRI GAS & OIL CO INC is seeking a Full Time Office/Operations Supervisor for the Pocomoke, MD area. You will lead office and district personnel, ensuring timely reports and efficient daily operations, while resolving customer issues and supporting sales goals with senior management.

The role requires a 4 Year Degree and a background in customer service, with emphasis on leadership, decision making, and professional conduct.

Qualifications

• Must have excellent customer service abilities and interpersonal skills.
• The ability to manage in a fluid, fast pace environment and be highly motivated and well-organized.
• Working knowledge of computers is required.
• Ability to be a team leader and make decisions is essential.
• Maintain a professional attitude with both employees and customers.

Responsibilities

• Leads and supervises office and operational personnel.
• Ensures daily work and reports are completed efficiently and timely.
• Investigates and resolves customer service issues and complaints.
• Meets district sales goals by partnering with VP of Sales & Marketing and Sales Manager.
• Manages controllable expenses, local inventory, and drives cost savings/profit improvement.
• Coordinates product deliveries with the corporate team.
• Coordinates service and installations with the corporate team.
• Maintains district properties safety and appearance (offices, yard, tanks, vehicles).
• Monitors collection of outstanding receivables.
• Participates in community activities (Chambers of Commerce, publicity events).
• Monitors customer retention and growth for the district.
• Reconciles cash, parts inventory, fuel inventory and equipment.
• Displays professionalism in all work environments.

Skills

Customer service

Interpersonal skills

Team leadership

Decision making

Professional attitude

Computer literacy

Education

High School diploma

College degree

Tools

Cargas

Salesforces

DocuSign

Job description

Job Details

Job Location: Pocomoke Office - Pocomoke, MD, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $65500.00 - $100900.00Salary, Travel Percentage: Up to 25%, Job Category: Transportation,

RESPONSIBILITIES

• Leads and supervises office and operational personnel
• Ensures daily work and reports are completed in an efficient and timely manner
• Investigates and resolves customer service issues and complaints
• Meets or exceeds district sales goals by partnering with the VP of Sales & Marketing and the Sales Manager
• Optimizes profitability of the district by actively managing controllable expenses, local inventory, and directing the development of continued improvement projects to generate hard cost savings/profit improvement
• In partnership with corporate team coordinates product deliveries
• In partnership with corporate team coordinates service and installations
• Maintains district properties safety and appearance including offices, yard, bulk tanks, and vehicles with a goal of zero accidents, zero incidents
• Shares accountability for collection of outstanding receivables
• Participates in community activities such as local Chambers of Commerce, Company publicity events, etc.
• Closely monitors customer retention and customer growth for the district
• Reconciles cash, parts inventory, fuel inventory and equipment
• Displays professionalism in behaviors and attitudes in and out of the work environment as a representative of the Company
• Plans for succession and develops employees for advancement
• Performs other projects and duties as assigned

QUALIFICATIONS

Must have excellent customer service abilities and interpersonal skills. The ability to manage in a fluid, fast pace environment is a must along with being highly motivated and well-organized. A working knowledge of computers is required. The ability to be a team leader and make decisions is essential to the position, as is the ability to maintain a professional attitude with both employees and customers.

• High School diploma required
• College degree a plus
• Previous experience in the propane industry strongly preferred but not required
• Knowledge of the following software is a plus but not required
  • Cargas
  • Salesforces
  • DocuSign