District Manager

Comfort Plus Services; Northern (KY); Hybrid; USD 66,000 - 101,000; Full time

Job summary

Comfort Plus Services in Pocomoke, MD seeks a District Manager to lead and manage their assigned location, driving growth, EBITDA, safety, and customer satisfaction.

You will supervise office and operations, coordinate with the VP of Sales and Marketing, manage expenses, inventory, and service deliveries, and develop teams for advancement. This is a full-time role requiring strong leadership, customer focus, and the ability to operate in a fast-paced environment with profitability in mind.

Qualifications

• Strong customer service and interpersonal skills.
• Ability to lead a team and make decisions.
• Proficiency with basic computer applications.

Responsibilities

• Lead and supervise office and operational personnel.
• Ensure daily work and reports are completed efficiently.
• Investigate and resolve customer service issues.
• Meet sales goals with VP of Sales & Marketing and the Sales Manager.
• Optimize profitability by managing expenses and inventory.

Skills

Customer service

Interpersonal skills

Team leadership

Decision making

Computer literacy

Education

High School diploma

College degree

Tools

Cargas

Salesforce

DocuSign

Job description

# District ManagerHot JobPocomoke Office - Pocomoke, MD 21851## OverviewSalary Range$65,500.00 - $100,900.00 SalaryPosition TypeFull TimeEducation Level4 Year DegreeTravel PercentageUp to 25%CategoryTransportation## DescriptionThe **District Manager** has the primary overall responsibility for leading and managing their assigned location. Manages all facets of the district with accountability for its growth, EBITDA, and Safety. Accountable for the overall direction of district activities to ensure high levels of customer service, operational effectiveness, employee productivity, customer and employee retention and profitability.**RESPONSIBILITIES:*** Leads and supervises office and operational personnel* Ensures daily work and reports are completed in an efficient and timely manner* Investigates and resolves customer service issues and complaints* Meets or exceeds district sales goals by partnering with the VP of Sales & Marketing and the Sales Manager* Optimizes profitability of the district by actively managing controllable expenses, local inventory, and directing the development of continued improvement projects to generate hard cost savings/profit improvement* In partnership with corporate team coordinates product deliveries* In partnership with corporate team coordinates service and installations* Maintains district properties safety and appearance including offices, yard, bulk tanks, and vehicles with a goal of zero accidents, zero incidents* Shares accountability for collection of outstanding receivables* Participates in community activities such as local Chambers of Commerce, Company publicity events, etc.* Closely monitors customer retention and customer growth for the district* Reconciles cash, parts inventory, fuel inventory and equipment* Displays professionalism in behaviors and attitudes in and out of the work environment as a representative of the Company* Plans for succession and develops employees for advancement* Performs other projects and duties as assigned**QUALIFICATIONS:**Must have excellent customer service abilities and interpersonal skills. The ability to manage in a fluid, fast pace environment is a must along with being highly motivated and well-organized. A working knowledge of computers is required. The ability to be a team leader and make decisions is essential to the position, as is the ability to maintain a professional attitude with both employees and customers.* **High School diploma required** + College degree a plus* Previous experience in the propane industry **strongly preferred but not required*** Knowledge of the following software is a **plus but not required** + Cargas + Salesforces + DocuSign