General Manager

Wings Over; Worthington (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid vacation

Medical insurance

Dental insurance

Vision insurance

FSA & DCA

Direct deposit

401(k) match

Bonus potential

Meal stipend

Discounts

Leadership growth

Job summary

Wings Over in Worthington, OH is seeking a General Manager who leads from the front, builds a strong team, and delivers an outstanding guest experience daily.

You’ll own restaurant operations, recruit and coach staff, manage scheduling, analyze performance, and uphold food safety and service standards as you grow the business and protect Wings Over’s Gold Standard reputation.

Qualifications

• At least 2 years of management experience.
• At least 3 years of food service experience, including line-level or management.
• At least 1 year of fast-casual or quick-service restaurant experience.
• ServSafe Certification required.
• Availability to work a flexible schedule, including nights, weekends, and holidays.
• Legal authorization to work in the United States.

Responsibilities

• Build a positive, accountable, and high-performing restaurant culture.
• Recruit, hire, train, coach, and develop team members.
• Analyze labor, COGS, inventory, and sales reports to identify opportunities and improve results.
• Maintain strong operational standards across front and back of house.
• Deliver consistently great food and service.
• Own day-to-day restaurant operations and staffing decisions.
• Develop local partnerships to grow the Wings Over brand.

Skills

Team leadership

Guest experience

Operations management

Staff development

Communication

Problem solving

Education

ServSafe Certification

Job description

The Opportunity
At Wings Over, our General Managers are more than restaurant managers — they’re team builders, culture drivers, problem solvers, and leaders who take ownership of their store.

The Opportunity
At Wings Over, our General Managers are more than restaurant managers — they’re team builders, culture drivers, problem solvers, and leaders who take ownership of their store.
We’re looking for a General Manager who is ready to lead from the front, develop a strong team, create an awesome guest experience, and grow a successful quick-service restaurant.
This is a hands‑on leadership role for someone who loves working with people, thrives in a fast‑paced environment, and gets excited about building something great. You’ll have the opportunity to make an impact on your team, your guests, your community, and the growth of Wings Over.

Life at Wings Over
We believe great restaurants start with great people.
Our culture is built around teamwork, accountability, growth, and having each other’s backs. We work hard, move fast, celebrate wins, learn from challenges, and believe leaders should never be afraid to jump in alongside their team.
We want our restaurants to be places where team members feel supported, challenged to grow, and proud of the experience they create every day.
As Wings Over continues to grow, we’re looking for leaders who want to grow with us.

Now Serving These Benefits

• An energetic, collaborative, and positive work environment
• Paid vacation and sick time
• Medical, Dental, and Vision insurance
• Flexible Spending Account & Dependent Care Spending Account
• Weekly pay through direct deposit
• 401(k) with employer match after 12 months of service
• Bonus potential
• Shift meal stipend
• Off‑duty discounts for you and your family
• Opportunities to develop your leadership skills and grow within an expanding brand

What You’ll Do

• Build a positive, accountable, and high‑performing restaurant culture
• Recruit, hire, train, coach, and develop team members
• Recognize great performance and provide clear, consistent feedback
• Handle employee concerns and conflicts thoughtfully, fairly, and professionally
• Create an environment where team members feel supported and know what success looks like

Own the Operation

• Take ownership of the day‑to‑day performance of your restaurant
• Work side by side with your team — frying chicken, greeting guests, solving problems, and modeling Wings Over standards
• Manage scheduling and staffing levels to support both the guest experience and business needs
• Analyze labor, COGS, inventory, sales, and other performance reports to identify opportunities and improve results
• Maintain strong operational standards across both the front and back of house
• Ensure food safety, cleanliness, health, and sanitation standards consistently followed

Create Gold Standard Experiences

• Deliver consistently great food and service
• Train and coach your team to create experiences that keep guests coming back
• Respond to guest concerns with urgency, empathy, and a solution‑focused mindset
• Set the tone for hospitality in your restaurant

Grow the Business

• Look for opportunities to improve store performance and drive sales
• Partner with local organizations, businesses, schools, and community events
• Build relationships within the community and help Wings Over become a local favorite
• Bring ideas to the table and help turn great ideas into action

Help Us Get Better

• Embrace change and new ideas
• Support the rollout of new programs, systems, and company initiatives
• Identify problems early and take action to solve them
• Partner with other Wings Over leaders to share ideas, learn from one another, and continue raising the bar

What You Bring to the Table

• At least 2 years of management experience
• At least 3 years of food service experience, including line‑level or management experience
• At least 1 year of fast‑casual or quick‑service restaurant experience
• ServSafe Certification required
• Availability to work a flexible schedule, including nights, weekends, and holidays
• A passion for food, hospitality, and developing people
• The ability to confidently manage restaurant operations independently
• Strong communication and interpersonal skills
• Ability to appropriately handle confidential and sensitive information
• A proactive mindset — you see problems and work toward solutions
• A desire to coach, develop, and grow your team
• The ability to stay calm, organized, and solution‑focused under pressure
• Flexibility and openness to new ideas, processes, and programs
• Ability to lift up to 50 lbs. and stand for prolonged periods
• Valid driver’s license and current insurance
• Legal authorization to work in the United States

You’ll Thrive Here If You…

• Lead by example instead of from the sidelines
• Care about your people just as much as your numbers
• Hold yourself and others accountable while still treating people with respect
• Love developing people and watching them grow
• Take pride in running a clean, organized, high‑performing restaurant
• Are comfortable making decisions and taking ownership
• Bring positive energy even when the restaurant gets busy
• Want to be part of a growing company where your ideas and leadership can make an impact

Fly With Us
For over 20 years, Wings Over has served crispy chicken wings, hand‑breaded tenders, and craveable flavors to communities across the country.
But Wings Over is about more than chicken.
We’re building teams, developing leaders, creating opportunities, and working toward one goal: delivering Gold Standard Experiences that leave everyone happier than before they interacted with us.
If you’re looking for your next leadership opportunity and want to help build great teams, great restaurants, and a growing brand, we’d love to meet you.
Come grow with Wings Over. Wings Over is an Equal Opportunity Employer.