District Manager

ViziRecruiter,LLC.; New Bern (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

RogueSearch is seeking a District Manager to lead a portfolio of 5 manufactured home communities from New Bern to Sneads Ferry, NC. You will supervise Community Managers and onsite staff, drive occupancy, and implement strategies to optimize NOI.

This role offers growth with a private equity-backed organization investing in community improvements. The ideal candidate has 5+ years in Community Management, strong coaching ability, and a proven track record with KPIs such as revenue, delinquency,

Qualifications

• 5+ years of Community Management experience (2+ years in manufactured home industry).
• Experience with KPIs such as revenue producing sites (RPS), delinquency, sales, recapture, and controllable NOI.
• Proven ability to coach teams and hold staff accountable to KPI targets.

Responsibilities

• Oversee multiple communities to hit occupancy, sales, leasing, delinquency, and revenue goals.
• Proactively manage portfolio to meet or exceed targets and take corrective action.
• Conduct regular visits to communities within the district.
• Respond to accidents, emergencies, weather events, and immediate mechanical needs.
• Assist community managers with collections and KPI targets.
• Oversee resident applications for Fair Housing compliance.
• Assist in budgeting and annual operating plan preparation.
• Develop strategies to improve resident satisfaction and retention.
• Promote strong resident relations and ensure prompt service requests.
• Maintain community appearance standards.

Skills

Community Management

Coaching Teams

Budgeting

NOI management

Fair Housing compliance

Education

High School Diploma or GED

Job description

Introduction

RogueSearch has over 23 years of providing consulting, training and recruitment services to respected organizations throughout the nation!

Overview

If you're a proven leader in Manufactured Housing looking for a regional leadership role with a rapidly scaling company who embodies the philosophy of "Let's do it the right way" - then read on!

Our client is a well-respected manufactured home community owner and operator with 50+ communities across 8 states (and growing).

I am hiring for an experienced District Manager who is ready to make an impact across a portfolio of 5 communities from New Bern to Sneads Ferry, NC.

What you’ll do:

• Supervise and support Community Managers + on-site staff in daily operating activities
• Inspire and mentor your district team to deliver exceptional resident experiences
• Drive occupancy and elevate community performance
• Collaborate and develop strategies for a portfolio with huge opportunity for impact

Highlights:

• No overnight travel required.
• This district has a HUGE opportunity for impact with most of these communities being newly acquired.
• The local population is thrilled about the company investing and growing in their area!
• Our client is backed by Private Equity money and is in a major growth and reinvestment phase, providing excellent future career opportunities to promote into.
• While other groups are just trading portfolios, our client is committed to building a Best-In-Class platform for residents, already investing $50MM in community improvements across the region.

Responsibilities

• Oversee multiple communities to ensure achievement of occupancy, sales, leasing, delinquency, and revenue goals.
• Proactively manage your portfolio to meet or exceed established goals and take corrective action when performance falls below expectations.
• Conduct regular visits to communities within the district.
• Respond immediately and assist in managing accidents, emergencies, adverse weather incidents, and immediate mechanical needs.
• Assist community managers with collections and strive to be best-in-class every month.
• Oversee resident application approvals for compliance with Fair Housing and company screening criteria.
• Assist in preparation and management of annual operating budgets.
• Analyze monthly financial statements and identify budget variances.
• Monitor capital improvement projects in conjunction with project manager or maintenance manager.
• Drive NOI growth through revenue optimization and expense management.
• Ensure compliance with Fair Housing laws, landlord-tenant laws, safety regulations, and company policies.
• Train, coach, and mentor Community Managers and onsite team members.
• Assist each Community manager in recruiting, interviewing, and onboarding team members.
• Develop and implement strategies to improve resident satisfaction and retention.
• Promote strong community engagement and positive resident relations.
• Ensure service requests and resident concerns are addressed promptly and professionally.
• Maintain community appearance standards aligned with company expectations.

Requirements

• High school diploma or GED is required
• 5+ years of Community Management experience (2+ years of manufactured home industry experience is required)
• Experience with key performance indicators (KPIs) such as revenue producing sites (RPS), delinquency, sales, recapture, and controllable net operating income (NOI).
• Success driving accountability, coaching teams, and holding staff accountable to meet KPI targets.