District Manager

Publicstorage; Frisco (TX); In loco; USD 100.000 - 135.000; Tempo pieno

Vantaggi offerti da questo lavoro

Internal promotional opportunities

Comprehensive healthcare

401(k) with match

Paid time off

Mon-Fri schedule

Stock program

Descrizione del lavoro

Public Storage seeks a leader to recruit, develop and manage a frontline team, ensuring exceptional customer service and sales performance. You will drive operations, vendor relationships, and audit processes to sustain safety and standards across properties.

You will use analytics to identify opportunities, coach on service and sales strategies, and promote a positive customer experience. Relocation and travel may be required.

Competenze

• Demonstrated leadership in building and retaining high-performing teams.
• Strong communication and time management skills.
• Experience coaching on customer service and sales strategies.

Mansioni

• Recruit, motivate and retain a dedicated front-line team.
• Coach on customer service, sales strategies and effective communication.
• Oversee vendor management, repairs, maintenance and safety standards.
• Conduct monthly property audits and ensure operational excellence.
• Drive analytics to identify trends and capitalize on opportunities.

Conoscenze

Leadership

Team building

Communication

Coaching

Formazione

Bachelor's Degree

Strumenti

MS Office

Descrizione del lavoro

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:

• Recruit, motivate and retain a dedicated team of customer facing customer front line employees
• Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:

• Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:

• Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
• Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business :

• Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
• Communicate effectively with customers, colleagues and team-members

BENEFITS:

$121,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units. Second year bonus potential increase to $20,000 performance-based bonus Participation in company stock program that includes dividends paid quarterly

• Internal promotional and career opportunities throughout the United States
• Extensive training and coaching plans - we want you to succeed!
• Comprehensive group healthcare programs
• 401(k) with generous employer match
• Paid time off
• Monday thru Friday work schedule

Qualifications & Expectations

Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.

• Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
• Proven track record of top tier performance
• Experience managing operational audits and payroll budgets
• Exceptional communication and time management skills
• Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
• Passion for sales and customer service excellence
• Bachelor's Degree preferred
• Weekend availability by telephone
• 5 work Saturday's per year required during peak season

All your information will be kept confidential according to EEO guidelines.

The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.