District Manager

Public Storage; Newnan (GA); On-site; USD 96,000 - 130,000; Full time

Benefits offered by this job

Comprehensive healthcare

401(k) with employer match

Stock program (RSUs)

Paid time off

Monday–Friday schedule

Job summary

Public Storage is seeking a Lead role to manage and develop people, act as brand ambassador, and drive operational excellence across a district. You will recruit and coach an engaged front‑line team, oversee asset maintenance, and ensure safety standards while delivering exceptional customer service.

The role emphasizes analytics to identify trends, capitalize on opportunities, and grow the business. Weekend coverage and occasional travel may be required, with opportunities for internal

Qualifications

• Demonstrated leadership in building and retaining high‑performing teams.
• Experience managing operational audits and payroll budgets.
• Exceptional communication and strong time management skills.
• Weekend availability by telephone and occasional travel.
• Bachelor's degree preferred.

Responsibilities

• Lead an engaged, customer‑facing team and recruit, motivate, and retain staff.
• Oversee brand ambassador activities and daily operations including vendor management and maintenance.
• Deliver outstanding customer service and address inquiries promptly.
• Grow the business using analytics to identify trends and capitalize on opportunities in your district.

Skills

Leadership

Customer service

Communication

Coaching

Analytics

Sales

Time management

MS Office

Education

Bachelor's degree preferred

Tools

MS Office

Job description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:

• Recruit, motivate and retain a dedicated team of customer facing hourlyfront-line employees
• Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:

• Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:

• Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
• Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business:

• Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
• Communicate effectively with customers, colleagues and team-members

BENEFITS:

• $109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
  • Second year bonus potential increase to $20,000 performance-based bonus
  • Participation in company stock program that includes dividends paid quarterly
• Internal promotional and career opportunities throughout the United States
• Extensive training and coaching plans – we want you to succeed!
• Comprehensive group healthcare programs
• 401(k) with generous employer match
• Paid time off
• Monday thru Friday work schedule

Qualifications & Expectations

• Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
• Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry.
• Proven track record of top tier performance.
• Experience managing operational audits and payroll budgets.
• Exceptional communication and time management skills.
• Proficient in MS Office (Excel, Word, PowerPoint and Outlook).
• Passion for sales and customer service excellence.
• Bachelor's Degree preferred.
• Weekend availability by telephone.
• 6 work weekends (Saturday or Sunday, not both) per year required during peak season
• Occasional travel required to other markets for support