District Constituent Services Specialist

Pennsylvania House Democratic Caucus; Norristown (Montgomery County); On-site; USD 35,000 - 52,000; Full time

Job summary

Pennsylvania House Democratic Caucus is seeking an on-site District Office Assistant to provide administrative and governmental services for constituents. The role supports the Member, handles inquiries, and processes essential documents via dedicated systems.

Responsibilities include managing mail and scheduling, coordinating with the Harrisburg office, and assisting with legislative work as needed. A high school diploma or equivalent, plus office/clerical training or related experience, is

Qualifications

• High school diploma or GED required; plus an office/clerical certificate or degree, or related experience.
• Proficient in MS Office; experience with constituent databases is a plus.
• Strong written and verbal communication; ability to multitask in a fast-paced office.

Responsibilities

• Provide administrative and governmental support to the Member in the district office.
• Monitor and respond to constituent inquiries in person, by phone, email, or social media.
• Process documents (PennDOT, tax, licenses, certificates) and track via relevant systems.
• Manage mail, publications, calendar, and coordination with Harrisburg office; assist with bills.

Skills

MS Office Suite

Constituent Services

Communication Skills

Multitasking

Education

High School Diploma or GED

Office/clerical certificate or degree

1 year related experience or equivalent

Tools

Indigov

Legislative Data Processing Center

Job description

Pennsylvania House Democratic Caucus is seeking an on-site District Office Assistant to provide administrative and governmental services for constituents. The role supports the Member, handles inquiries, and processes essential documents via dedicated systems.

Responsibilities include managing mail and scheduling, coordinating with the Harrisburg office, and assisting with legislative work as needed. A high school diploma or equivalent, plus office/clerical training or related experience, is