Distribution Tech Analyst II - Onsite IT & Training

columbiasportswearcompany; Robards (KY); On-site; USD 52,000 - 76,000; Full time

Job summary

Columbia Sportswear Company in Robards, KY is seeking an onsite IT Support professional for the distribution center. You will troubleshoot routine software/hardware issues, diagnose incidents, and support desktop, reporting, and equipment within the DC.

Expect collaboration with the product owner and teammates in Agile ceremonies and backlog refinement. Ideal candidates have a Bachelor's degree (or equivalent) and 2–4 years of relevant experience, with strong PC, network, RF equipment, and

Qualifications

• Bachelor's degree or equivalent experience.
• 2–4 years of professional experience in a distribution environment.

Responsibilities

• Troubleshoots routine software and hardware issues with minimal guidance.
• Diagnoses issues as bugs, broken equipment, or procedural origin.
• Resolves recurring issues in Desktop Support, Reporting, and Equipment.
• Familiar with DC processes and in-house Distribution Technology.
• Develops end-user training materials and deploys training.
• Participates in Agile ceremonies and backlog refinement.
• Supports platform delivery with clear acceptance criteria.

Skills

Analytical skills

Troubleshooting

Self-driven

Team collaboration

Adaptability

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Crystal Reports

Visio

AS/400 interfaces

Job description

Columbia Sportswear Company in Robards, KY is seeking an onsite IT Support professional for the distribution center. You will troubleshoot routine software/hardware issues, diagnose incidents, and support desktop, reporting, and equipment within the DC.

Expect collaboration with the product owner and teammates in Agile ceremonies and backlog refinement. Ideal candidates have a Bachelor's degree (or equivalent) and 2–4 years of relevant experience, with strong PC, network, RF equipment, and