Distribution System Supervisor

Software Guidance & Assistance, Inc. (SGA, Inc.); San Jose (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Software Guidance & Assistance, Inc. (SGA, Inc.) is seeking a Distribution Systems Supervisor for a full-time role in San Jose, CA.

The position leads field crews responsible for operation, maintenance, construction, and repair of utility distribution infrastructure, ensuring safe, reliable, and compliant operations. The role emphasizes employee development, workforce planning, operational efficiency, customer service, and emergency response readiness, with responsibilities including supervising

Qualifications

• Associate's or Bachelor's degree, or equivalent supervisory experience.
• Experience leading field-based operational teams.
• Ability to obtain and maintain required certifications.
• Valid driver's license and ability to participate in on-call and emergency response activities.

Responsibilities

• Supervise field employees and contractors, providing leadership, coaching, and performance management.
• Ensure maintenance, construction, and repair work is completed safely, efficiently, and in compliance with standards and regulations.
• Monitor field operations, productivity, work quality, and resource utilization.
• Lead safety initiatives, incident investigations, and regulatory compliance efforts.
• Develop employee training, succession plans, and workforce schedules, including overtime and vacation planning.
• Create and maintain SOPs, operational records, asset data, reports, and budgets.
• Support emergency preparedness and participate in on-call and after-hours response activities.
• Address customer concerns and balance operational priorities with service expectations.
• Drive continuous improvement initiatives focused on safety, productivity, quality, and customer service.

Skills

Leadership

Team development

Safety awareness

Decision making

Analytical thinking

Communication

Planning & scheduling

Budgeting & reporting

Coaching

Contractor management

Education

Associate's or Bachelor's degree

Supervisory experience

Industry certifications

Tools

Microsoft Office

ERP systems

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for an Distribution Systems Supervisor for a Full Time role with one of our premier Utility industry clients in San Jose, CA.

Summary

Position Summary

The Distribution System Supervisor leads field crews responsible for the operation, maintenance, construction, and repair of utility distribution infrastructure. This role ensures safe, reliable, and compliant operations while driving employee development, workforce planning, operational efficiency, customer service, and emergency response readiness.

Responsibilities

• Supervise field employees and contractors, providing leadership, coaching, and performance management.
• Ensure maintenance, construction, and repair work is completed safely, efficiently, and in compliance with standards and regulations.
• Monitor field operations, productivity, work quality, and resource utilization.
• Lead safety initiatives, incident investigations, and regulatory compliance efforts.
• Develop employee training, succession plans, and workforce schedules, including overtime and vacation planning.
• Create and maintain SOPs, operational records, asset data, reports, and budgets.
• Support emergency preparedness and participate in on-call and after-hours response activities.
• Address customer concerns and balance operational priorities with service expectations.
• Drive continuous improvement initiatives focused on safety, productivity, quality, and customer service.

Required Skills

• Strong leadership, team development, coaching, and conflict resolution abilities.
• Knowledge of construction, maintenance, and utility operations practices.
• Ability to interpret plans, drawings, specifications, policies, and procedures.
• Understanding of equipment, tools, and workplace safety requirements.
• Strong decision‑making, problem‑solving, and analytical skills.
• Ability to perform effectively in deadline‑driven and emergency situations.
• Strong organizational, communication, and relationship‑building skills.
• Proficiency with business systems and software applications.
• Ability to work collaboratively with employees, contractors, and labor representatives.

Preferred Skills

• Experience supervising union employees in construction, maintenance, or utility operations.
• Experience with distribution infrastructure, inspections, field investigations, or pipeline projects.
• Experience with workforce planning, contractor management, budgeting, and operational reporting.
• Experience developing SOPs, training programs, and continuous improvement initiatives.

Required

Required Education & Experience

• Associate's or Bachelor's degree, or equivalent supervisory experience in construction, maintenance, infrastructure, or utility operations.
• Experience leading field‑based operational teams.
• Relevant industry certification(s) or the ability to obtain and maintain required certifications.
• Valid driver's license and ability to participate in on-call and emergency response activities.

SGA is a technology and resource solutions provider driven to stand out. We are a women‑owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.