Distribution Shipping Specialist

UPS; Middletown (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

A global logistics provider in Connecticut is seeking a Supervisor to manage logistics services and ensure contract compliance. Responsibilities include supporting business products and improving operational efficiency. The ideal candidate has at least a year of experience in warehousing, familiarity with SAP, and proficiency in Microsoft Office. The role offers a standard workweek from 9 AM to 5:30 PM, with a commitment to a diverse workplace.

Qualifications

• At least a year of experience in Warehousing Shipping & Receiving.
• Proficient in SAP and Microsoft Office.
• Must be a U.S. Citizen or authorized to work in the U.S.

Responsibilities

• Manage delivery and deployment of contracted services to meet SLAs.
• Support business products by collaborating with various stakeholders.
• Identify opportunities for operational efficiency.

Skills

SAP Experience

Warehousing Shipping & Receiving

Microsoft Office proficiency

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid‑sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

Job Summary

Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Responsible for retaining and strengthening customer relationships which may include face to face customer service.

Responsibilities

Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network. Provides specific functional expertise that is theoretical and conceptual in nature. This expertise is typically acquired through a combination of university education and experience within a field. May have responsibility for supervising others in the capacity of a “player coach” but primary focus is individual expertise.

Applies working knowledge of theories, practices, and/or procedures within job discipline. Broadens capabilities and understanding of the company processes, and customers. Performs mostly routine assignments and resolves common issues by using precedents or seeking guidance. Assesses straightforward problems and proposes solutions based on analysis of factual information, experience, judgment, and precedents. Impacts quality of own work and the work of others on the team. Shares factual information with other team members.

Qualifications

• SAP Experience
• Requires at least a year of experience in Warehousing Shipping & Receiving
• Microsoft Office proficiency

Other Criteria

• Job Grade: 10E
• Must be currently located in the same geographic location as the job - Required
• Working hours: Monday through Friday from 9AM to 5:30PM

Job Level: 77 - Supervisor

Deadline to Apply: December 9th, 2025

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Equal Opportunity Statement

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.