Distribution Operations Manager: Lead Teams & Drive Excellence

Williams-Sonoma, Inc. Supply Chain; Olive Branch (MS); On-site; USD 65,000 - 95,000; Full time

Job summary

Williams-Sonoma, Inc Supply Chain in Olive Branch, MS, seeks an Operations Manager to drive performance in a fast-paced distribution environment. You will lead front-line teams, manage daily and peak volumes, and ensure safety, quality, and productivity standards are met.

The role reports to the General Manager and focuses on building capable teams, maintaining discipline, and aligning labor to daily demand in a high-volume operation.

Qualifications

• High school diploma or equivalent required.
• 3-5 years of progressive distribution leadership experience in a large-scale operation.
• This is an onsite role.
• Demonstrated success leading people and performance in a fast-paced, high-volume distribution, logistics, or fulfillment environment.
• Strong ability to lead teams, set direction, and drive accountability.
• Demonstrated operational judgment and ability to make effective real-time decisions in a changing environment.

Responsibilities

• Lead and develop high-performing teams by setting clear expectations, coaching consistently, and reinforcing accountability.
• Own key areas of the operation and ensure labor, staffing, and workflow are aligned to meet daily and peak volume demands.
• Translate operational priorities into action and maintain strong execution throughout the shift.
• Monitor productivity, workflow, and service performance, taking immediate action to address gaps and remove obstacles.
• Lead from the front on safety, compliance, and operational standards; partner with site leadership for OSHA compliance.
• Review and implement continuous improvement initiatives to strengthen execution and scalability.

Job description

Williams-Sonoma, Inc Supply Chain in Olive Branch, MS, seeks an Operations Manager to drive performance in a fast-paced distribution environment. You will lead front-line teams, manage daily and peak volumes, and ensure safety, quality, and productivity standards are met.

The role reports to the General Manager and focuses on building capable teams, maintaining discipline, and aligning labor to daily demand in a high-volume operation.