Distribution Operations Leader

Expeditors; Milpitas (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Expeditors is seeking a Distribution Operations Manager in Milpitas, CA to lead day-to-day distribution activities across warehouse and customer-facing functions. You will drive safety, accuracy, and efficiency while focusing on service quality and inventory integrity.

This hands-on leadership role balances daily execution with longer-term operational improvements and growth, coordinating with Customer Service, Inventory Control, and other departments to meet client requirements and SOPs.

Qualifications

• Leadership and people management experience within distribution/logistics.
• Strong ability to plan, prioritize, and optimize warehouse operations.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Provide daily leadership and direction for Distribution operations.
• Oversee receiving, put-away, inventory management, picking, packing, staging, shipping, RMA, and other value-added services.
• Ensure customer requirements, service commitments, and operational cutoff times are consistently achieved.
• Establish daily priorities and ensure supervisors and leads have clear direction.
• Monitor workload, capacity, staffing, and operational constraints throughout the day.
• Identify potential service failures early and drive timely corrective action.
• Maintain strong communication between warehouse operations, Customer Service, Inventory Control, and leadership.
• Support implementation and execution of customer-specific SOPs and work instructions.
• Lead, coach, and develop Operations Supervisors, Warehouse Leads, and operational team members.
• Establish clear expectations for ownership, accountability, communication, and performance.
• Conduct regular one-on-one meetings and employee development discussions.
• Identify training and cross-training requirements.
• Develop bench

Skills

Leadership

Operational planning

Communication

Job description

Expeditors is seeking a Distribution Operations Manager in Milpitas, CA to lead day-to-day distribution activities across warehouse and customer-facing functions. You will drive safety, accuracy, and efficiency while focusing on service quality and inventory integrity.

This hands-on leadership role balances daily execution with longer-term operational improvements and growth, coordinating with Customer Service, Inventory Control, and other departments to meet client requirements and SOPs.