Distribution Dispatcher – Outage & Restoration Lead

American Electric Power; Shreveport (LA); On-site; USD 63,000 - 110,000; Full time

Job summary

American Electric Power in Shreveport, LA is seeking a Distribution Dispatcher Associate to support safe and reliable operation, dispatching, and restoration of SWEPCO facilities. The role requires coordinating outages, following policies, and maintaining records while staying available for call-out responses.

Education options include a bachelor’s degree or an associate’s in electrical/electronic tech, or a high school diploma with relevant experience.

Qualifications

• Bachelor’s degree in any field OR Associate’s degree in electrical/electronic technology OR High School Diploma with 2 years of technical customer support experience.
• Requires recommended HireVue Dispatcher Worker Virtual Job Tryout results.

Responsibilities

• Promote and enforce the Company's Safety and Health programs.
• Be knowledgeable of and adhere to company and department policies.
• Dispatch service personnel to respond to outages and emergencies.
• Authorize energizing and restoration of distribution facilities.
• Maintain accurate outage records and records of equipment.

Skills

Multi-tasking

Technical support

Education

Bachelor’s degree in any field

Associate’s degree in electrical/electronic technology

High School Diploma with 2 years of technical support experience

Job description

American Electric Power in Shreveport, LA is seeking a Distribution Dispatcher Associate to support safe and reliable operation, dispatching, and restoration of SWEPCO facilities. The role requires coordinating outages, following policies, and maintaining records while staying available for call-out responses.

Education options include a bachelor’s degree or an associate’s in electrical/electronic tech, or a high school diploma with relevant experience.