Outage & Dispatch Associate

SouthWestern Electric Power Co; Shreveport (LA); On-site; USD 63,000 - 129,000; Full time

Job summary

SouthWestern Electric Power Co in Shreveport, LA, seeks a Distribution Dispatcher Associate to support safe operation, outage response, and restoration of the distribution system. The role requires a degree as described, and the ability to multi-task across several screens and programs, with a rotating shift and relocation within 60 minutes of the reporting location.

Progression is defined through training and testing to higher dispatcher levels; a strong focus on safety and reliability is

Qualifications

• Requires a Bachelor’s or Associate’s degree or equivalent work experience.
• Experience in technical customer support is acceptable at the HS diploma level.
• Candidates must be able to multi-task and handle multiple programs/screens.

Responsibilities

• Promote and enforce the Company’s Safety and Health programs.
• Dispatch service personnel to respond to outage and emergency situations.
• Authorize energizing and restoration of distribution facilities.
• Maintain accurate outage records and equipment defect records.

Skills

Multi-tasking

Safety compliance

Education

Bachelor’s degree in any field

Associate’s degree in electrical or electronic technology

High School Diploma with 2 years of technical support experience

Job description

SouthWestern Electric Power Co in Shreveport, LA, seeks a Distribution Dispatcher Associate to support safe operation, outage response, and restoration of the distribution system. The role requires a degree as described, and the ability to multi-task across several screens and programs, with a rotating shift and relocation within 60 minutes of the reporting location.

Progression is defined through training and testing to higher dispatcher levels; a strong focus on safety and reliability is