Dispatch Electric Operator Grade 3 - Outage Response

American Electric Power; Tulsa, Northern (OK, KY); Hybrid; USD 59,000 - 65,000; Full time

Job summary

American Electric Power in Tulsa, OK is seeking a skilled dispatcher to safely assign distribution outages to field crews and analyze outage data while documenting restoration progress.

The role requires familiarity with distribution switching procedures, strong communication, and the ability to work under pressure during critical system conditions. Overtime and on-call may be required.

Qualifications

• Associate Degree in Electrical or Electronics Technology, or related field, or equivalent work experience such as two or more years' experience in Line, Substation, Generation, or DDC Support departments.
• Associate Degree with minimum two years' experience OR four or more years' equivalent experience in Line, Substation, Generation, or DDC Support departments, OR two years as an Operator Grade 3.
• Associate Degree with two years' DDC dispatching experience OR minimum of four years' DDC dispatching experience.
• Previous experience as Electric System Operator or Operator Grade 1 as defined in AEP's Distribution Dispatch Development Program.

Responsibilities

• Prioritize routine and emergency work to meet the needs of our internal and external customers.
• Operate distribution applications during routine and emergency switching procedures.
• Clearly and precisely communicate verbal instructions using radio and telephone systems, as well as provide clear written communications through various applications.
• Must be able to work under pressure during periods of critical system conditions.
• Be able to quickly respond for emergency overtime.
• Update and maintain mapping systems.
• Support all DDC team members.
• Assume other duties and responsibilities as assigned.
• Continue on the job training as well as training program and testing to progress to an Operator Grade 2 within the Company established timeframes.
• Participate and assist in planning team safety meetings.
• Foster and maintain a positive work culture.

Skills

Electrical safety

Teamwork

Computer literacy

Overtime readiness

Multi-tasking under pressure

Education

Associate Degree in Electrical or Electronics Technology

Associate Degree with two years' experience in Line/Substation/Generation/DDC

Associate Degree with two years DDC dispatching experience

Two years as Operator Grade 3

Tools

DDC Dispatch Systems

Job description

American Electric Power in Tulsa, OK is seeking a skilled dispatcher to safely assign distribution outages to field crews and analyze outage data while documenting restoration progress.

The role requires familiarity with distribution switching procedures, strong communication, and the ability to work under pressure during critical system conditions. Overtime and on-call may be required.