DC Department Supervisor - 2nd Shift

Life at West Marine; Rock Hill, Northern (SC, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Life at West Marine is seeking a qualified Operations Supervisor to lead a distribution center team in Rock Hill, SC. You will direct daily workflows, assign tasks, and ensure safety, quality, and productivity standards are met.

The role requires coaching staff, managing performance, and partnering with HR on personnel matters. You will also drive staffing decisions, oversee payroll processes, and promote continuous improvement initiatives across the department while coordinating with leadership

Qualifications

• Minimum high school diploma; supply chain training preferred.
• 2+ years of supervisory or lead experience in a distribution setting.
• Experience with warehouse tech like RF scanners and voice-picking recommended.

Responsibilities

• Lead and manage team performance, set expectations, monitor results, and ensure safety, quality, and productivity.
• Direct crew tasks, prioritize workflow, and adjust staffing to meet needs.
• Own hiring, onboarding, discipline, and termination with HR support.
• Coach and develop staff through performance discussions and feedback.
• Ensure compliance with safety policies and regulatory requirements; act on unsafe conditions.
• Oversee processes to enforce SOPs and drive consistent, efficient operations.
• Own KPI performance, track results, and implement corrective actions.
• Run daily shift meetings to align goals and communicate priorities.
• Promote Lean and continuous improvement initiatives across the operation.
• Coordinate with leadership and cross-functional partners on goals.
• Process department payroll including timecard reviews and overtime compliance.

Skills

Leadership

Staff management

Team coordination

Decision making

Education

High school diploma

Supply chain coursework

Tools

AS400

JDA

RF scanners

Voice-picking

Microsoft Office

Job description

• Lead and manage team performance by setting expectations, monitoring results, and ensuring accountability for safety, quality, and productivity standards.
• Direct the work of crew members, including assigning tasks, prioritizing workflow, and adjusting staffing to meet operational needs.
• Own the hiring, onboarding, discipline, and termination process for assigned department crew members in partnership with HR and Area Manager
• Coach and develop crew members, including conducting performance discussions, providing feedback, and supporting career development.
• Ensure compliance with all safety policies, procedures, and regulatory requirements; take immediate action to address unsafe conditions or behaviors.
• Oversee operational processes to ensure adherence to standard operating procedures and drive consistency and efficiency.
• Own department-level KPI performance, including tracking, reporting, and implementing corrective action plans to close gaps in productivity, accuracy, and service levels.
• Lead daily shift meetings and department stand-ups to align crew on goals, communicate operational priorities, and review prior-shift performance results.
• Promote and support continuous improvement initiatives, including the application of Lean principles.
• Coordinate with leadership and cross-functional partners to ensure alignment and execution of operational goals.
• Process department payroll including timecard review, exception resolution, and compliance with scheduling and overtime policies.

Qualifications:

• High school diploma or equivalent required; additional education in supply chain or related field preferred.
• 2+ years of leadership or supervisory experience with responsibility for directing and evaluating employee performance.
• Experience in a distribution center, warehouse, or supply chain environment preferred.
• Demonstrated ability to lead teams, make decisions, and drive results.
• Experience with workforce planning, performance management, and employee development.
• Familiarity with warehouse systems (e.g., AS400, JDA), RF scanners, and voice-picking technology.
• Proficiency in Microsoft Office.
• Strong communication, leadership, and problem-solving skills.

Equal Opportunity Employer
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