Distribution Center Supervisor

Watts Water; Franklin (NH); On-site; USD 70,000 - 95,000; Full time

Job summary

Watts is seeking a Distribution Center Supervisor (2nd shift) to lead a warehouse team in Franklin, NH. You will ensure safe, accurate receiving, storage, and shipping, while driving productivity and inventory accuracy.

You will coach staff, manage performance, and implement continuous improvement initiatives in a fast-paced distribution environment. The role reports to the Regional Distribution Center Manager and requires 2:30pm–11pm hours with potential overtime.

Qualifications

• Bachelor's degree with 7+ years of progressive experience including leadership accountability; or 10+ years of progressive, relevant experience in lieu of a degree.
• Advanced working knowledge of warehouse operations, inventory management, and ERP systems.
• Proficiency in Microsoft Office applications, including Excel and Word.
• Ability to interpret policies, procedures, and safety requirements and apply them consistently and fairly.
• Demonstrated ability to lead teams, manage performance, and address employee concerns professionally.

Responsibilities

• Provide direct supervision and leadership to a team of warehouse employees, ensuring daily operations are staffed, organized, and executed effectively.
• Coach, develop, and support employees through regular feedback and training, while setting clear expectations and holding individuals accountable for performance, attendance, and safety.
• Own short-term operational performance for the distribution center, including productivity, inventory accuracy, safety metrics, and service levels.
• Plan and optimize warehouse layouts, workflows, and material handling methods to support safe, efficient receiving, storage, and shipping operations.
• Oversee inventory control activities, including cycle counts, discrepancy investigations, and corrective actions to ensure accuracy and compliance.
• Lead and implement continuous improvement initiatives, including process, layout, and system enhancements that improve efficiency and operational performance.
• Establish work procedures, schedules, and staffing plans to meet operational requirements while balancing service levels and labor efficiency.
• Prepare and analyze operational and productivity reports; identify trends and implement corrective actions as required.
• Make independent operational decisions within established guidelines to address staffing, workflow, inventory, and service-level issues.
• Provide input into hiring, performance management, discipline, and employee development decisions.
• Enforce company policies, safety standards, and regulatory requirements; promote a strong safety culture through incident reporting and follow-up.
• Partner with the DC Manager and cross-functional teams to support departmental planning, operational readiness, and continuous improvement initiatives.
• Perform other duties as may be assigned.

Skills

Leadership

Team management

Education

Bachelor's degree in Supply Chain, Logistics, Business, or a related field

Tools

SAP ERP

Microsoft Excel

Job description

We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.

Scope of Position

The Distribution Center Supervisor, 2nd Shift is responsible for supervising warehouse and inventory operations within a distribution environment to ensure safe, accurate, and efficient receiving, storage, and shipping activities. The role provides day-to-day leadership to warehouse staff, owns short-term operational performance, enforces safety and operational standards, and leads continuous improvement initiatives to support inventory accuracy and operational effectiveness.

The position reports to the Regional Distribution Center Manager and has direct supervisory responsibility for 20 or more employees in a distribution environment, with limited travel, as required.

2nd shift hours

Mon-Fri, 2:30pm - 11pm, OT at the end of the shift, if necessary.

Primary Job Duties and Responsibilities

• Provide direct supervision and leadership to a team of warehouse employees, ensuring daily operations are staffed, organized, and executed effectively.
• Coach, develop, and support employees through regular feedback and training, while setting clear expectations and holding individuals accountable for performance, attendance, and safety in a fair and consistent manner.
• Own short-term operational performance for the distribution center, including productivity, inventory accuracy, safety metrics, and service levels.
• Plan and optimize warehouse layouts, workflows, and material handling methods to support safe, efficient receiving, storage, and shipping operations.
• Oversee inventory control activities, including cycle counts, discrepancy investigations, and corrective actions to ensure accuracy and compliance.
• Lead and implement continuous improvement initiatives, including process, layout, and system enhancements that improve efficiency and operational performance.
• Establish work procedures, schedules, and staffing plans to meet operational requirements while balancing service levels and labor efficiency.
• Prepare and analyze operational and productivity reports; identify trends and implement corrective actions as required.
• Make independent operational decisions within established guidelines to address staffing, workflow, inventory, and service-level issues.
• Provide primary operational input into hiring, performance management, discipline, and employee development decisions.
• Enforce company policies, safety standards, and regulatory requirements; promote a strong safety culture through incident reporting and follow-up.
• Partner with the DC Manager and cross-functional teams to support departmental planning, operational readiness, and continuous improvement initiatives.
• Perform other duties as may be assigned.

Required Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, or a related field, with 7+ years of progressive experience, including leadership accountability; or in lieu of a degree, 10+ years of progressive, relevant experience, including leadership accountability.
• Advanced working knowledge of warehouse operations, inventory management, and ERP systems
• Proficiency in Microsoft Office applications, including Excel and Word.
• Ability to interpret policies, procedures, and safety requirements and apply them consistently and fairly.
• Demonstrated ability to lead teams, manage performance, and address employee concerns in a professional and consistent manner.

Preferred Qualifications

• Experience supervising employees in a warehouse or distribution environment is an asset.
• Advanced working knowledge of SAP ERP, including Warehouse Management-related transactions, reporting, and inventory controls.
• Demonstrated experience applying LEAN principles and continuous improvement practices.

General Applicable Company Competencies

• Commitment to company values, including integrity, accountability, continuous improvement, and transparency.
• Demonstrated punctuality, reliability, and dependability.
• Ability to remain flexible and adapt to changing operational priorities and work demands.
• Strong collaboration skills and the ability to maintain effective working relationships across departments.
• Adherence to all company policies, procedures, and safety standards.

Working Conditions

While performing the job duties, you will be working on-site in a distribution facility. You will be required to work at the Comp