Distribution Center Admin Clerk - Data Entry & Customer Care

Crate and Barrel; Newton (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Crate and Barrel is seeking a Distribution Center Office Associate to support receiving, clerical tasks, and operations coordination at our NC facility. You will handle data entry, driver check-ins, and communications with teams and customers.

The role emphasizes accuracy, attention to detail, and strong written/verbal communication as you maintain records and assist with associate events and daily operations.

Qualifications

• Clerical experience or administrative support preferred.
• High School Diploma or GED or equivalent.

Responsibilities

• Track and check in drivers and trailers in receiving.
• Perform clerical duties: filing, record keeping, copying.
• Order food and supplies for associate events.
• Maintain and replenish office supplies.
• Data entry and PM productivity hours reporting.
• Compile and maintain business records.
• Answer phones and take messages.
• Crossdock duties and customer service email monitoring.
• Audit home delivery charges and communicate updates.
• Escalate and resolve customer service issues.

Skills

Typing

Intermediate English

Communication

Clerical/Office skills

Attention to detail

Loss prevention awareness

Education

High School Diploma or GED

Tools

Basic computer operation

Data entry

Job description

Crate and Barrel is seeking a Distribution Center Office Associate to support receiving, clerical tasks, and operations coordination at our NC facility. You will handle data entry, driver check-ins, and communications with teams and customers.

The role emphasizes accuracy, attention to detail, and strong written/verbal communication as you maintain records and assist with associate events and daily operations.