Dispensary Store Manager - Bud & Rita's Loop

Nature's Grace & Wellness; Chicago (IL); On-site; USD 65,000 - 82,000; Full time

Job summary

Bud & Rita's in Chicago seeks a Dispensary Manager to oversee daily operations, staff development, and regulatory compliance for cannabis retail. You will manage inventory, coordinate with buyers, and drive sales while maintaining high customer service standards.

The role requires 3+ years in retail management and 2+ years in cannabis retail, with a strong focus on education, safety, and reporting. On-site position with varied hours.

Qualifications

• Associate degree or equivalent preferred.
• 3+ years management experience in retail.
• 2+ years cannabis retail experience required.
• Background check pass required.
• Must be 21 years or older and legally allowed to work.
• Valid license or state ID.

Responsibilities

• Ensure compliance with security, inventory and local/state regulations.
• Lead and inspire staff to deliver customer service excellence.
• Educate staff on cannabis products and consumption methods.
• Create budgets and forecast sales based on retail principles.
• Set sales, service, and profit goals and lead teams to exceed them.
• Collaborate with the buyer to maintain quality product supply.
• Staffing, scheduling, and regular performance reviews.
• Implement company policies and procedures for the dispensary.
• Document inventory, financial, and customer trends; generate reports.
• Oversee dispensary software and reporting tooling.
• Coach staff to maintain exceptional service and protocols.
• Lead morning meetings and address staff concerns.
• Foster a welcoming environment for employees and customers.
• Coordinate with vendors and community partners.

Skills

POS systems

Pro-active thinking

Attention to detail

Multitasking

Cannabis knowledge

Reading & analysis

Clear communication

Work under pressure

Friendly personality

Education

Associate’s degree or equivalent

Tools

Dispensary software

Job description

Dispensary Manager Job Description

Position Overview

The Dispensary Manager oversees / facilitates the daily operations and transactions of the dispensary, handling the needs of all customers and developing a professional team that is passionate about cannabis. The Manager reports directly to the General Manager and works with Company leadership to ensure the facility's sound recordkeeping and compliance with local and state regulations. Priorities include the implementation of dispensary policies, oversight and management product inventory and development and supervision of dispensary staff. The Manager is also responsible for overseeing marketing, promotions and the maintenance of reports as they pertain to the daily operations and financials of the dispensary.

Responsibilities

• Ensure the dispensary's compliance with security, inventory and local and state regulations
• Manage and inspire staff to deliver the highest level of customer service
• Ensure the safety and satisfaction of every customer and employee
• Responsible for providing a high level of education and development for staff pertaining to cannabis strains, edibles, concentrates and consumption mechanisms
• Create budgets and forecast sales based on principles of retail business and experience
• Set sales, service, and profit goals and lead staff to exceed them
• Work closely with the buyer to procure an adequate supply of quality products
• Fulfill staffing needs and coordinate scheduling
• Communicate with and coach staff on a regular basis to ensure the dispensary's excellence in service
• Implement and manage dispensary policies and procedures directed by the company
• Document financial, Inventory and customer trends; maintain sales and purchasing reports
• Manage and maintain dispensary sales and inventory management software
• Ensure employees follow company protocols.
• Review performance of dispensary employees on a regular basis.
• Lead morning meetings to direct sales goals, address employee concerns and prepare the team for the day ahead.
• Create a warm and welcoming environment for staff and customers
• Routinely work with vendors and community members
• Other duties as assigned

Performance Requirements and Skills

• Familiarity with point-of-sale systems.
• Practical and pro-active thinking
• Attention to detail, organized and patient
• Multitasking
• In depth knowledge of cannabis
• Ability to read, analyze, and interpret documents relating to dispensary performance, general business periodicals, professional journals, safety, security and technical procedures, and governmental regulations
• Ability to communicate clearly and effectively in all situations with staff and customers.
• Ability to work under pressure without losing composure.
• Friendly, warm personality.

Job Requirements

• Associate's Degree or equivalent preferred
• 3+ years management experience required
• 2+ years of cannabis retail experience required
• Must be able to pass a background check
• Must be 21 years of age
• Must possess a valid license or state ID
• Must be available to work varied hours and/or days, including nights, weekends, and holidays

Physical Qualifications: Bending, and lifting up to 50 pounds by themselves and 75+ pounds with a buddy, ability to be on standing or sitting for long periods of time.

Bud & Rita's is an Equal Opportunity Employer

We are committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual preference or orientation, gender identity, age, marital status, pregnancy, military or veteran status, disability, or any other trait or status protected by federal, state, or local law.

Requirement - Ability to pass a Federal background check