Dispensary Shift Lead: Customer Experience Champion

Renew Cannabis Co.; Lakeland (FL); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Fluent Cannabis is seeking a part‑time Key Holder to be a first point of contact for customers, shaping the energy around Fluent products and matching patient needs with the right solutions. You will be supported by the store team and help ensure a patient‑centered experience that aligns with Fluent’s standards and guidelines.

You will review doctors’ recommendations, engage with patients, and contribute to a high‑energy, compliant retail environment while maintaining product knowledge and a

Qualifications

• 2 years of customer service experience.
• 2 years of sales experience.
• Working knowledge of MS Office.
• Experience as a Fluent Curator.

Responsibilities

• Completes opening and closing responsibilities accurately and efficiently and ensures cash handling standards are met.
• Deliver great customer experiences with frequent personal interaction.
• Open/close the store, conduct daily inventory, receive deliveries, and secure the dispensary.
• Distribute and manage cash drawers.
• Record details of customer interactions and follow up on issues.
• Maintain a clean, organized dispensary and support a positive work environment.
• Understand product guide and benefits of Medical Cannabis.

Skills

Customer service

Sales experience

MS Office

Fluent Curator

Job description

Fluent Cannabis is seeking a part‑time Key Holder to be a first point of contact for customers, shaping the energy around Fluent products and matching patient needs with the right solutions. You will be supported by the store team and help ensure a patient‑centered experience that aligns with Fluent’s standards and guidelines.

You will review doctors’ recommendations, engage with patients, and contribute to a high‑energy, compliant retail environment while maintaining product knowledge and a