Dispensary Lead: Patient-First Care & Team Leader

iAnthus Capital; Sarasota (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

12 Days PTO

Paid Holidays

Paid Sick Leave

Paid Parental Leave

Medical, Dental, Vision, FSA, HSA, and

Transit Benefits

Employer Paid Short-Term Disability

Life Insurance

Wellness Program

Employee Assistance Program

Product Discounts

Growth opportunities

Job summary

iAnthus Capital is seeking a Dispensary Lead in Sarasota, FL to oversee daily dispensary operations and ensure an exceptional patient and customer experience. You will be a key contact for patients, support sales, and help maintain compliance and accuracy in orders and records.

The role requires strong hospitality and retail experience, excellent communication, and leadership abilities to manage a high-volume environment while upholding company policies and patient confidentiality.

Qualifications

• Experience in hospitality service and/or high-volume retail environment.
• 1 - 3 years in a retail environment managing a team.
• Knowledge of local and state laws and regulations pertaining to medical marijuana is a plus.

Responsibilities

• Create an environment of “Patients First” focusing on excellent patient interaction.
• Recognize and appropriately respond to the patients with ease and compassion.
• Maintain the highest level of confidentiality with patient information and interactions.
• Multi-task, think critically and work quickly to resolve problems as they arise.
• Create and execute patient orders based on physician recommendations and accurately deduct the amount from the OMMUR.
• Keep current with company policies and procedures.
• Responsible for either opening or closing of dispensary (key holder).
• Balance cash and product inventory as part of daily closing procedure.
• Observing and participating in patient services during consultation and sale.
• Maintain accountability of all team members, in relation to specific job description.

Skills

Customer service

Hospitality

Retail experience

Interpersonal skills

Communication skills

Teamwork

Education

Bachelor’s degree or equivalent preferred

High School Diploma

Tools

Excel

POS

Inventory management

Job description

iAnthus Capital is seeking a Dispensary Lead in Sarasota, FL to oversee daily dispensary operations and ensure an exceptional patient and customer experience. You will be a key contact for patients, support sales, and help maintain compliance and accuracy in orders and records.

The role requires strong hospitality and retail experience, excellent communication, and leadership abilities to manage a high-volume environment while upholding company policies and patient confidentiality.