Dispensary Lead — Patient Care & Sales Champion (Orlando)

iAnthus; Florida; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

12 Days of Paid Time Off

10 Paid Holidays

Medical, Dental, Vision benefits

Wellness Program

Employee Assistance Program

Job summary

iAnthus is recruiting a Dispensary Lead in North Orlando, FL to oversee patient interactions and drive the dispensary’s sales success. You will ensure a welcoming experience for medical cannabis patients and adult-use customers while maintaining compliance and accurate records.

The role requires strong customer service, hospitality or retail experience, and the ability to manage team tasks in a fast-paced setting. Starting pay is $18 per hour with benefits and growth opportunities.

Qualifications

• 2+ years of customer service experience.
• Hospitality and/or retail experience preferred.
• Must be 21 years or older.
• Must have reliable transportation.
• Experience in a high-volume retail environment managing a team is a plus.

Responsibilities

• Create an environment of “Patients First” with excellent patient interaction.
• Respond to patients with empathy and care.
• Maintain confidentiality of patient information.
• Multi-task and resolve problems quickly.
• Process patient orders based on physician recommendations and update the patient registry.
• Balance cash and inventory during daily closing.
• Open or close the dispensary as a key holder.
• Assist during consultations and sales.

Skills

Customer service

Hospitality experience

Retail experience

Team leadership

Education

High school diploma or equivalent

Bachelor's degree or equivalent preferred

Tools

Excel

POS

Inventory management systems

Job description

iAnthus is recruiting a Dispensary Lead in North Orlando, FL to oversee patient interactions and drive the dispensary’s sales success. You will ensure a welcoming experience for medical cannabis patients and adult-use customers while maintaining compliance and accurate records.

The role requires strong customer service, hospitality or retail experience, and the ability to manage team tasks in a fast-paced setting. Starting pay is $18 per hour with benefits and growth opportunities.